Medical Assistant

• Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.
• Schedule and confirm patient appointments and procedures
• Verify patient insurance information and collect co-pays or fees as needed.
• Answer phone calls, respond to inquiries, and provide information to patients and other callers.
• Complete patient check-in and check-out processes.

• Take patient vital signs, record medical histories, and update electronic health records (EHR).
• Administer injections and immunizations as directed by healthcare providers. (on-site training provided)
• Perform basic laboratory tests, including specimen collection and processing.
• Provide patient education and instructions as directed by healthcare providers.

• Education and Work Experience:

• High School Diploma or GED

• Required 1-2 years experience in healthcare setting

• Preferred 3-5 years experience in related field or specialty practice

• License Requirements:

• Certification Requirements:

• N/A

• Age Specific Care Provided For:

• Adolescents

• Adults

• Geriatrics

• Knowledge, Skills and Abilities:

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Microsoft Word, Power Point, Excel

• Microsoft Outlook

• Meditech (if applicable to position)

• Epic (if applicable to position)

• Performance Manager/NetLearning

• Must be able to read, write, and speak the English language in an understandable manner.

• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.

• Must be able to follow written and oral instructions.

• Other Requirements:

• Computer skills, customer service, organization, paying attention to detail, accurate in data entry, ability to work as a team member, answer multiple phone lines (multi task with pleasant manner), and get along with other co-workers.

• Certificate of completion of medical terminology course preferred or proven expertise in medical terminology.

• Must be able to type a minimum of 45 wpm, with 55 wpm preferred.
• Must be willing to travel as needed.
• The primary office location is Baltimore OB/GYN in Canton however may need to travel to the Mercy location also.

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

Stella Maris