Account Manager I - Specialty Services Client Support Group
JPMorgan Chase
- Charlotte, NC
- Permanent
- Full-time
- Actively listen and identify the client's needs while tactically executing solutions on their behalf
- Act as a consultant, guide clients through the process each step of the way and educate them on the self-serve opportunities that exist
- Work independently and in a team environment to maximize productivity in the most efficient manner
- Build and strengthen in-depth relationships with both internal and external clients
- Leverage relationships and people skills to influence better outcomes for clients
- Demonstrate intermediate knowledge of commercial treasury management products and services in support of the client's needs
- Coordinate with Fraud Recovery Associates on the CB Fraud team regarding client inquiries
- 3 years of equivalent work experience
- Relentless and versatile learner
- Highly organized with ability to manage competing priorities
- Demonstrated and consistent professional presence with the ability to adapt to evolving needs and situations
- Ability to work independently and know when to escalate complex and unusual issues
- Problem solving skills with strong attention to detail and strong communication skills both written and verbal
- Proven leadership skills
- Strong analytical and communication skills, both verbal and written
- Bachelor's degree
- Effective problem solving, oral and written communication skills
- Ability to exercise sound judgement and make effective decisions
- Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
- Help the community through expansive volunteer opportunities
- Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees