Field Service Technician
- Chicago, IL
- Permanent
- Full-time
- Technical degree in Mechanical Engineering, Electrical Engineering, related fields, or equivalent experience.
- Minimum 3-5+ years of hands-on mechanical/millwright field service, preferably in the packaging or industrial machinery manufacturing industry.
- Strong technical aptitude and understanding of industrial machinery and equipment.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to travel and work independently in a fast-paced, customer-focused environment.
- Competitive base salary compensation
- Company annual bonuses
- Guaranteed 40 hour per week pay with overtime paid at 1.5x base rate
- 100% covered travel expenses and flexible travel allowances.
- PTO package including paid time off, sick time, & company paid holidays
- Comprehensive healthcare package including medical, vision, dental, long & short term disability, life insurance, etc
- 401k program with company matching
- Supportive company culture that values independence and ambition.
- Professional development assistance and advancement within the company.
- Develop detailed project plans, including scope, schedule, budget, resource allocation, and risk assessment.
- Serve as the primary point of contact for customers throughout the project life-cycle, ensuring clear communication, managing expectations, and addressing any concerns or issues that arise.
- Conduct site assessments to evaluate project requirements, identify potential challenges, and develop appropriate solutions.
- Coordinate project activities with internal teams, subcontractors, vendors, and customers to ensure timely delivery and installation of machinery.
- Manage project resources, including personnel, equipment, and materials, to ensure efficient project execution and cost control.
- Implement quality control processes to ensure that machinery installations meet company standards, customer specifications, and regulatory requirements. Identify, assess, and mitigate project risks to minimize potential disruptions and delays.
- Maintain accurate project documentation, including project plans, schedules, progress reports, change orders, and customer communications.
- Provide training and support to customer personnel on the operation and maintenance of installed machinery.
- Ensure proper project closeout, including final inspections, customer acceptance, documentation handover, and post-project evaluation.