Direct Care Professional

ServiceNet

  • Springfield, MA
  • $18.00-20.00 per hour
  • Permanent
  • Full-time
  • 21 days ago
Location: Residential programs throughout Hamden, Hampshire, Franklin & Berkshire counties!
Shift: Multiple shifts available, including overnightsPay: $18-$20 per hour (Base on experience and certifications - See below)ServiceNet is looking for amazing people who love helping others and making a difference! If you enjoy working with adults who have brain injuries and want to be part of a team that supports them in living happy, meaningful lives, this job is for you!Key Responsibilities:
  • Help with Daily Activities: Assist with everyday tasks such as eating, dressing, and using special equipment.
  • Home Support: Cook meals, clean, do laundry, shop for groceries, and help keep the home cozy.
  • Transportation: Drive residents to appointments, events, and other activities.
  • Keep Records: Write daily notes and track important information.
  • Support Goals: Help residents achieve their personal goals.
  • Administer Medication: Give out medications once trained.
  • Stay Updated: Complete required training and certifications.
  • Teamwork: Work closely with your team and follow instructions from your manager.
What You Need:
  • No Educational Requirements: We will train you!
  • Driver's License: Must have a valid license for at least 6 months and a good driving record.
  • Physical Ability: Be able to perform all the tasks needed and ensure the safety of residents.
  • Basic Computer Skills: Know how to use a computer.
  • Background Check Required
Compensation Pay Range Requirements:
  • $18/hr: For individuals without Medical Application Program (MAP) certification
  • $20/hr: For individuals with an active MAP certification
  • Base $18/hr + $2/hr MAP certification differential
Pay and Benefits:Employment Benefits:
  • Paid Vacation Leave (starting at two weeks minimum plus year-end rollover)
  • Paid Sick Leave (11 days plus year-end rollover)
  • Paid Holidays (11 holidays + 1 floating holiday)
  • Paid Personal Leave (3 days)
  • 403(b) Retirement Plan (with 1-to-1 match up to 4% by ServiceNet after one year)
  • Health Insurance (85-90% paid by ServiceNet for individual plans)
  • Comprehensive Dental Insurance
Other Benefits:
  • Pre-tax Flexible Spending Accounts for Medical and Dependent Care Expenses
  • Life Insurance (100% paid by ServiceNet)
  • Long-term Disability Insurance (100% paid by ServiceNet)
  • Voluntary Supplemental Life Insurance
  • Employee Assistance Program
  • Discounted Auto and Homeowner's Insurance
Continuing Education Benefits:
  • Public Service Loan Forgiveness (PSLF) Eligibility
  • Tuition Remission for Eligible Classes at Massachusetts State Colleges, Community Colleges, and the University of Massachusetts
  • Continuing Education and Professional Training Opportunities
About ServiceNetServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.Join Us.Join us and be the person who makes someone's day better every day! By joining the ServiceNet team, you will make a direct impact on our residents' lives. No experience required. We offer paid on-the-job training, a comprehensive benefits package, and opportunities for career development and advancement. Apply today and become part of our inclusive and caring community.Learn more about ServiceNetServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.Compensation: $18.00 - $20.00 per hourAt ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.And with over 1,500 employees and 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.(if you already have a resume on Indeed)Or apply here.
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First Name*Last Name*Email*Phone*Yes, Text Me!I want to get text messages for this job from ServiceNet. Message and data rates may apply. Reply STOP to opt out. See our and for details.Get faster updates with texting! Message and data rates may apply. Reply STOP to opt out. See our and for details.Enter number to receive text messages LocationAddressCityStatesZIP CodeResume/CV *NameUpload FileOrCover LetterNameUpload FileOrRecent Job TitleRecent EmployerAre you 18 or older?*Valid Driver's License for at least 6 months? *Have you worked in a human services field, particularly in companies providing direct care?*I was referred to this position by a current employeeWho referred you?Enjoy Excellent BenefitsServiceNet offers a generous benefits package for full-time employees, with pro-rated benefits for part-time staff.We're dedicated to your well-being and want to help you grow professionally, with many opportunities to advance and thrive as part of our team.Paid Vacation Leave, Sick Leave, Holidays, & Personal Leave403(b) Retirement Plan (with contributions made by ServiceNet)Health Insurance, Dental Insurance, FSA, Employer Paid Life, & Disability InsuranceDiscounted Auto and Homeowner's InsuranceContinuing Education & Loan Forgiveness Opportunitiesp
I grew up on a farm, showed dairy cows when I was in high school, studied Animal Science at Smith Voc, and worked on several farms raising llamas, goats and alpacas before I came to Prospect Meadow. And I've since learned at least as much from the farm hands as I have brought to them. They are an incredible group of caring, curious, nurturing people who always want to know how I am, how my dog is; and they are eager to learn what I share with them about farming. They've taught me how to communicate very specifically, to include important details, and to check to make sure I've been understood-not just to assume. And they've taught me how to slow down, take a breath, think.
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I know from personal experience what a positive difference shelter programs can make in people's lives. After my wife and I 'graduated' from ServiceNet's family shelter, I knew this was the work I wanted to do. I treat people the way they should be treated, and that all starts with respect. The people I work with are adults; no matter where they came from, I don't judge. I listen, let them know they can trust me. And it's that relationship that can make all the difference as people start getting their lives back together.
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I bring my values into play in the work I do here at the clinic-in the connections I make with clients and with others on our team. It's important to me to use my skills in a way that can make a difference in the world. Witnessing a client achieve their personal goal or face a challenge that had seemed insurmountable is the joy for me. As is being part of a team where our leaders encourage us to balance productivity with personal growth, building relationships, and slowing down enough to express appreciation. This work can be hard, and we all do it better when we feel valued.
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When parents have a child who is born with a delay or disability, I offer them ways to observe, play with, and engage their child as we discover what's possible. And I encourage them to give it some time. These are the same approaches I've shared with parents here at REACH and in Nigeria when I went back to work with the government there on developing Early Intervention services. Parents are parents anywhere you go. My job is to help them help their child, advocate for their child, and move forward on this journey.
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ServiceNet