Director Inside Sales

Cable One

  • Phoenix, AZ
  • Permanent
  • Full-time
  • 13 days ago
Job Description:At Sparklight and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.What you will do to contribute to the company's success
  • Directs, monitors and evaluates the activities of managers, sales staff and allied teams.
  • Leads and/or coordinates efforts between multiple sales channels, including inbound, inside retention, outbound and targeted strategic programs.
  • Oversees call center and other targeted sales program strategy development, ensuring appropriate focus on revenue forecasting, resource allocation and alignment with broader business goals and objectives.
  • Analyzes the team's productivity and recommends adjustments, including training, staffing or focus, to accomplish performance expectations.
  • Develops tactical plans for base protection, competitive threats, growth and market development.
  • Develops, manages and monitors sales plans, reacting quickly with corrective action when sales are not meeting expectations.
  • Develops programs, campaigns, policies and resources to maximize team efficiency and channel-by-channel productivity.
Qualifications
  • 10+ years' experience
  • BS/BA Degree
  • Master's Degree preferred
Core Competencies
  • Committed: Values each customer, while working hard to keep their business and support our communities.
  • Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
  • Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
  • Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
BenefitsCable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
  • Medical, dental, and vision plans – start when you start!
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection
Additional Perks
  • Tuition reimbursement (up to $5,250 on 1st year)
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment
  • FREE Cable One services for associates who live in a serviceable area
  • Up to $75/mo. Cox internet/cable stipend (Phoenix associates)
Our CommitmentDiversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.Pre-hire ProcessesCable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.#LI-SK1#LI-RemoteCABOSALES

Cable One