Commercial Route Manager

Sprague Pest Solutions

  • Reno, NV
  • Permanent
  • Full-time
  • 1 day ago
Position Summary:The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations.Essential Functions:
  • Scheduling Ownership:
  • Manage a dedicated route of commercial clients.
  • Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner.
Client Satisfaction:
  • Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.
  • Respond quickly and professionally to client complaints and service requests.
  • Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team.
Safety:
  • Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards.
  • Set up, monitor, and tear down equipment for new installations and specialized treatments.
  • Continuous Learning & Improvement:
  • Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.
  • Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.
Other duties as assigned.Compensation details: 23-28 Hourly WagePIfec1060b0e05-4266

Sprague Pest Solutions