Dental Office Receptionist
Just Kids Dental
- Baton Rouge, LA
- Permanent
- Full-time
- Greet and welcome patients and their families with a friendly and compassionate demeanor.
- Check patients in and out, ensuring accuracy in patient records and paperwork.
- Verify insurance eligibility and assist patients with insurance-related inquiries.
- Answer phones and provide information to callers or direct them to the appropriate personnel.
- Schedule and manage patient appointments efficiently, taking into consideration dentist availability and patient preferences.
- Collect and process payments from patients.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks as needed, including filing, data entry, and patient communication.
- Collaborate with the dental team to ensure the highest standard of patient care.
- Uphold infection control protocols and contribute to a safe and welcoming office environment.
- Strong communication and interpersonal skills.
- Exceptional attention to detail and organizational abilities.
- Experience with Microsoft Office 365
- Ability to work effectively in a fast-paced, team-oriented environment.
- Commitment to compassionate patient care.
- Proficiency in English and Spanish, as this may aid in communicating with a diverse patient population.
- Basic knowledge of dental insurance processes
- 1 year or more of experience in a dental or medical office setting.
- Experience with any Dental Practice Management Software
- BLS/ CPR certification or willingness to obtain one
- Healthcare coverage
- Vision and dental insurance
- Short-term and long-term disability
- Life insurance
- 401(k) matching
- Paid time off (PTO)
- Paid holidays