Personal Banking Representative - East Side, Providence RI
Bank Rhode Island
- Providence, RI
- Permanent
- Full-time
- Provides excellent customer service, identifies customer needs and suggest appropriate line of products.
- Proactively develops new customer relationships and expands relationship with existing customers.
- Possess good working knowledge of all depository products and alternate delivery services.
- Research and resolve all customer problems and inquires.
- Possess good working knowledge of all consumer-lending products.
- Interview consumer loan applicants. Submit and close consumer and equity loans.
- Basic knowledge of small business lending products.
- Educates customers with all products and services and alternate delivery channels such as; On-line Banking, Bill Pay, Mobile Banking, ATM and Cash Management services.
- Willingness to engage in outside business development activities including cold calling and community involvement.
- High School or equivalent with one plus year sales or banking experience.
- Knowledge of Bank products and services.
- Direct sales and customer service experience to meet or exceed personal sales goals and contribute to team goals.
- Good oral and written communication skills.
- Detail oriented and good organization skills.
- Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines.
- Cash handling experience.
- Enthusiastic, goal oriented and customer focus.
- Ability to analyze situations and solve complex issues.
- Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook).
- Work involves sitting, extended period of standing, occasional walking and lifting up to 50 pounds.
- Perform all duties in compliance with BSA/AML regulations.