Director of Strategic Growth - FQHC & Physician Relations
Genesis Orthopedics & Sports Medicine
- Chicago, IL
- Permanent
- Full-time
- Design and implement Genesis’ FQHC partnership strategy across Chicago and broader Illinois
- Develop trusted relationships with leadership at FQHCs to identify integration opportunities
- Structure and execute agreements to embed Genesis orthopedic staff within partner sites
- Ensure operational alignment and successful clinical integration post-launch
- Analyze market trends, policy changes, and competitor activity affecting FQHC partnerships
- Identify and develop referral relationships with community physicians, urgent cares, and other potential partners
- Conduct in-person outreach to provider offices, establishing and growing strong referral pipelines
- Articulate the Genesis value proposition in a clear and compelling way to physician stakeholders
- Collect feedback from providers and help refine our service model based on their input
- Oversee the planning and eventual hiring of a dedicated physician liaison, providing leadership and coaching once onboarded
- Maintain accurate records of outreach activity, meetings, and results in Salesforce CRM or equivalent platform
- Use digital tools to analyze outreach effectiveness and optimize strategy
- Track referral trends and conversion metrics to measure performance and report outcomes
- Comfortable with typical tech used in physician outreach roles (CRM, calendar scheduling, email marketing tools, etc.)
- Bachelor’s degree required
- 5+ years of experience in healthcare business development, FQHC engagement, or provider relations
- Deep understanding of the FQHC ecosystem and value-based care delivery
- Excellent relationship-building, communication, and negotiation skills
- Strong organizational and analytical capabilities, including comfort using CRM tools and performance dashboards
- Highly self-motivated, with an entrepreneurial mindset and results-driven approach
- Must be based in the Chicago area and willing to travel Chicagoland for in-person meetings multiple days to all days per week.
- Experience working with or within FQHCs
- Knowledge of orthopedic or specialty care services
- Familiarity with the Illinois healthcare market
- Understanding of Medicaid and managed care frameworks