Customer Service Representative - State Farm Agent Team Member

State Farm

  • Bridgeport, CT
  • $35,000-50,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Benefits:
  • Bonus opportunities
  • Refreshments and coffee
  • Sales leads provided
  • Dedicated break room
  • Career Growth Opportunities
  • State Farm Insurance Training
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Steve Boyle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance premium payments.
  • Call to set appointment with customers and prospects.
  • Gather and call on customer referrals
  • Outgoing and Incoming service and sales phone calls.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual candidate preferred

State Farm