In-Market Sales Manager
Benchmark Hospitality
- Fontana, WI
- Permanent
- Full-time
OverviewWhat you will have an opportunity to do:As an Abbey Resort employee and part of the Benchmark company family you will have the opportunity to be part of an incredible team at in all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.The In-Market Sales Manager works in a remote office environment with specific requirements for conducting business in the Chicagoland area as a professional sales representative for the property. The position is responsible for developing and maintaining the Chicagoland area region or territory plus additional secondary markets.The sales manager is provided a sales goal as a primary, however, not exclusive measure of performance. Additionally, provides support to home property sales office as needed.Your Role:
- Book definite and tentative group business to meet and exceed budgeted group room revenues and personal booking goals.
- Minimum 15 outside sales visits each week.
- Daily prospecting for new business to meet weekly outbound activity goals.
- Visits the home property minimally twice per month for site inspections with customers or to attend certain team meetings and training.
- Travel locally for outside sales visits and occasionally outside the local area for sales visits, client entertainment, trade shows and training.
- Attendance at major industry functions on a monthly basis.
- Sends correspondence to follow up on sales activities on a regular basis.
- Plans and executes familiarization trips or client entertainment events on a local and national basis as prescribed by the Marketing Plan or directed by Director of Sales & Marketing.
- Reviews weekly activity reports for the Director of Sales & Marketing.
- Must complete pre/post sales calls reports weekly.
- In the process of soliciting and booking group business for property, sales manager will uncover business for other Benchmark hotel and resort locations. A cross sell program is utilized to share leads and encourage leads to be sent back to property.
- Builds group bookings in sales system following guidelines.
- Produces contracts and negotiates each opportunity until client has signed agreement.
- Provides clear, complete details of booking in a “turnover” process to the operations team.
- Follows up with confirmed clients throughout planning and on-site events to develop repeat business.
- Performs additional duties as outlined by the Director of Sales & Marketing.
- Assists the Director of Sales & Marketing on special projects, as required.
- Professional and ethical behavior in dealing with clients and fellow staff members.
- Is a team player, seeking to support others in their goals and contribute ideas.
- The remote locations sales manager is expected to maintain regular hours in alignment with proper sales office.
- Required to perform other tasks and duties as assigned.
- Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.
- Interface positively and assist with other departments as required.
- Respond to any reasonable task as assigned by Director and/or Senior Leadership and/or Executive Team.
- Any time out of the office should be approved by the Director of Sales & Marketing
- Prefer a Bachelor’s Degree
- Three years’ experience in hotel sales required
- Experience in Delphi, Amadeus Advance, Salesforce and/or CVent a plus
- Assertive, outgoing and self-motivating individual with pleasant personality
- Requires excellent communication skills, both verbal and written of the English language.
- Must possess excellent inter-personal and sales-related skills.
- Ability to act independently with minimal or no supervision.
- Desire to participate as part of a team.