Director of Operations - Transportation
TopView Sightseeing
- New York City, NY
- $130,000-150,000 per year
- Permanent
- Full-time
- Obtain permits from local authorities in various cities for bus operations.
- Audition actors to play different roles in the North Pole Express special and other products year-round.
- Collaborate with our Entertainment Director to further develop products and train actors and Operations Managers.
- Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus.
- Establishes and implements short and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness and effects changes required for improvement.
- Provides strategic advice and recommendations to leadership in developing, implementing, and evaluating new or modified operating policies, practices, and procedures within the specified functional area of focus.
- Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization.
- Designs, coordinates, and implements training programs for personnel within the organization and its components regarding the nature and application of operating policies and procedures.
- Manages and/or provides day-to-day leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position.
- May represent the organization to governmental agencies, national organizations, and/or the general public; may represent the principal executive at various community and/or business meetings, as assigned.
- Performs miscellaneous job-related duties as assigned.
- Manage the field operations of dozens of employees daily
- Create schedules that cover all shifts and are within the overtime guidelines of the company.
- Responsible for monitoring company policies and enforcing them.
- Train, test, and evaluate new employees in the operations department.
- Report daily to the Director of Operations and advise regarding improvements for the department.
- Respond to daily operational developments and emergencies.
- Serve as a source of knowledge to both employees and customers.
- Minimum 3 years of managing a team of at least 50 People
- Exceptionally dependable, reliable, and punctual
- Excellent oral and written communication skills
- Highly detail-oriented with a strong sense of urgency
- Ability to prioritize and multi-task in a fast-paced environment
- Computer literate with proficiency in Word, Excel, and Google Docs
- Ability to work flexible and extended hours as needed
- Must have a reliable smartphone
- Must have availability to work weekends and holidays
- This role is a mix of office and fieldwork as needed based on seasonality and other factors.
- Highly competitive salaries
- Performance bonuses
- Health, dental, vision insurance
- Paid time off
- Tour and entertainment discounts
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 10 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed