Customer Experience Specialist - Automotive Sales

Hilbish Ford

  • Kannapolis, NC
  • Permanent
  • Full-time
  • 7 days ago
Hilbish Ford is looking for two enthusiastic and customer-focused Automotive Sales Consultants to join our team! More than just a dealership, we are a tight-knit, supportive community where team members help each other succeed. If you love cars, enjoy working with people, and want to be part of a collaborative and encouraging work environment, we’d love to meet you!Why You'll Love Working Here:At Hilbish Ford, you’ll be part of a team that values collaboration, mentorship, and mutual success. Whether you’re celebrating a big sale, learning from experienced colleagues, or getting support to reach your goals, you’ll never feel like you’re in this alone. We take pride in fostering a positive, team-oriented workplace where everyone is encouraged to grow and succeed together.What You’ll Do:
  • Welcome customers with enthusiasm and assist them in finding the perfect vehicle
  • Build strong relationships by understanding customer needs and providing expert guidance
  • Conduct test drives and showcase vehicle features with confidence
  • Work closely with teammates and managers to meet and exceed sales goals
  • Stay up to date on inventory and industry trends
  • Follow up with customers to ensure satisfaction and long-term connections
  • Address customer inquiries with professionalism and a problem-solving mindset
What We’re Looking For:
  • Bilingual in Spanish? That’s a huge plus! (But not required)
  • Experience in automotive sales or a related field preferred
  • Strong communication and interpersonal skills
  • A collaborative, team-oriented mindset
  • A passion for helping people and providing top-notch customer service
  • Ability to work in a fast-paced environment and multitask effectively
  • A valid driver’s license and a clean driving record
What We Offer:
  • A supportive team environment where your success is celebrated
  • Competitive salary with a commission-based structure
  • Comprehensive benefits package
  • Ongoing training and career development opportunities
  • Employee discounts on vehicles, parts, and service
  • A workplace culture that values teamwork, growth, and work-life balance
If you’re looking for more than just a job—but a place where you’ll be supported, encouraged, and set up for success—apply today! Submit your resume and become part of the Hilbish Ford family.Hilbish Ford, in partnership with Capital Automotive Group, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Hilbish Ford