Community Resource Coordinator II

• Training: Training will be held at Atlanta GA 30339 (Training) approximately a week of training
• Empathetic and Community-Focused: Given the nature of the role, a CHW needs to be deeply empathetic and community-oriented.
• They should be passionate about helping others, understanding diverse community needs, and promoting health equity.
• Collaborative and Adaptable: The team dynamic often involves working with other health professionals, social services, and community organizations.
• An individual who thrives in a collaborative, flexible environment and can pivot based on community needs will perform best.
• Energetic with a Problem-Solving Mindset: The role may require handling various challenges or crises, so individuals who are energetic, proactive, and enjoy solving complex problems in real-time will fit well.
• Responsible for conducting home visits to high-risk members to complete a non-medical assessment to identify barriers impeding care such as home safety issues, transportation and other social determinants of health.
• Connecting with community partners and/or organizations to build partnerships that help to address the needs of our members.
• Coordinate, implement and participate in community events within the designated region but could include the entire Georgia market.
• Team/Individual is measured on the number of successful home visits completed per month (60% of the home visits will be successful).
• Staff will be assigned to the Preceptor within the department and will go over the role and responsibilities of the position, attendance policy, expense reimbursement, etc.
• Assigned mandatory compliance e-learning trainings through Client's University (self-directed).
• New Hire Training.

• Key Skills; Community engagement, Managed Care & Microsoft Office Suite.
• Knowledge of Community Health Practices:
• This includes understanding the health needs of the community, local health disparities, preventive health strategies, and social determinants of health.
• A strong foundation in these areas allows a CHW to effectively serve the community.
• Data Collection and Reporting:
• Ability to gather health-related data through surveys, interviews, or other methods and report on this data accurately.
• Familiarity with digital health tools, record-keeping systems, or data analysis can be crucial for tracking community health outcomes.
• Cultural Competency and Language Proficiency:
• Given that CHWs often work with diverse populations, understanding the cultural context and being able to communicate in the languages spoken by the community is a must.
• This could include fluency in specific languages or an understanding of cultural norms that affect health behaviors.
• Must have Reliable Transportation/Willingness to travel, travel will be 80% of the role. Travel will entail the entire state of GA.
• Service Coordination Skills (knowledge of community resources and partners within designated region).
• Strong Communication Skills - verbal and written.
• Strong Organizational Skills / Time management.
• Bilingual.
• Community Health Worker Training/Certification.
• Managed Care and/or medical experience.
• 2+ years of experience with community outreach.
• High school diploma or equivalent.
• Microsoft Office Suite (Power Point, Word, Excel) - Intermediate.
• Valid driver's license and proof insurance

Pyramid Consulting