Strategy Insights & Planning Associate Consultant - Digital Customer Experience

ZS Associates

  • New York City, NY
  • Permanent
  • Full-time
  • 22 days ago
Job Description:ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS.Our most valuable asset is our people.At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are andmake us unique. We believe your personal interests, identities, and desire to learn are part of your success here. about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.Strategy Insights and Planning Associate ConsultantZS's Strategy Insights and Planning teams partner with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.What you’ll do
  • Leverage problem solving skills and frameworks to develop solutions to our clients business problems
  • Assist in structuring and conducting market research and/or desk research to derive insights and contribute to client decision making
  • Design custom analyses using tools like Excel, Access, Confirmit and ZS's proprietary software
  • Synthesize and communicate results to clients and ZS teams through oral and written presentations
  • Develop client relationships and serve as key point of contact on certain aspects of projects
  • Actively support management of the program plan and conduct regular status updates with the client – risk and issue mitigation. You will also assist in driving the project forward to ensure project goals and deadlines are met
  • Advance problem-solving skills and improve ZS's capabilities
  • Mentor and support development of Associates on your projects and teams
What you’ll bring
  • PhD or Masters with bachelor’s degree in a field with quantitative coursework such as business, economics, marketing, psychology, life sciences and social sciences. In lieu of a PhD, 2-5 years of relevant post-study professional experience will be considered.
  • High motivation, good work ethic, maturity and personal initiative
  • Strong oral and written communication skills
  • Empathy, adaptability and high personal impact
  • Strong attention to detail, with a quality-focused mindset
  • Self-discipline for planning and organizing tasks
  • Aptitude for, and enjoyment of, team leadership
Perks & Benefits:ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.Travel:Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.Considering applying?At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.To Complete Your Application:Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.NO AGENCY CALLS, PLEASE.Find Out More At:

ZS Associates