Junior Account Manager
Apex Marketing Services Inc.
- Long Beach, CA
- Permanent
- Full-time
- Build genuine connections with community members while introducing Lifeline’s essential services at local community events and partnered retailers
- Communicate program details with clarity and compassion during the sales consult, making sure every interaction empowers the individual
- Guide customers through the enrollment process, ensuring accuracy, eligibility verification, and respectful service
- Maintain up-to-date knowledge of Lifeline regulations and represent the program with integrity
- Keep organized records of outreach efforts, applications, and follow-ups using mobile or web-based tools
- Serve as a consistent and trustworthy resource for individuals seeking assistance
- Collaborate with other Junior Account Managers to improve outreach strategies and maximize impact
- Attend community events and local engagement opportunities to increase visibility and reach underserved populations
- Outstanding interpersonal skills and a natural ability to communicate with warmth and empathy
- Commitment to helping others and making a positive impact in everyday interactions
- Detail-oriented approach to data collection and application processing
- Comfort using basic digital tools such as tablets or smartphones to manage information
- Ability to adapt communication style to fit diverse audiences and community environments
- Self-motivated and dependable, with strong time-management abilities
- Prior experience in outreach, customer service, or public programs is a plus
- Multilingual skills are appreciated for bridging cultural and language gaps