Job Description:Join Walser Collision & Glass, an affiliate business of the Walser Automotive Group! We are experts in all issues relating to autobody, dent, and glass repair. Our staff has access to state-of-the-art facilities and equipment to provide the best service and repairs in the Twin Cities! We have a great reputation with a strong customer base, which means we are never out of work. Bring your experience to a collision and glass shop that invests in its workforce and cares about the work we produce!As an affiliate company of Walser Automotive Group, C&G Employees have access to top ranking benefits through Walser such as PTO, Maternity-Paternity-Adoption Leave, Pet Insurance, Medical & Dental Insurance, 401k, and so much more! As an affiliate business, C&G employees have the benefit of a small close knit shop environment with access to competitive, comprehensive benefits through our parent company, Walser Automotive GroupCompensation: $18-$24 per Hour.How do our Glass Administrators Drive Impact?
Maintain electronic and hard copy filing system
Perform data entry and scan documents
Answer calls from customers regarding their inquiries
Prepare and modify documents including correspondence and emails
Coordinate and maintain clients records
Create and modify various documents using Microsoft Office & Glass Software
Answer phones promptly and use good judgment to prioritize
Work with customers to determine the best method of payment (i.e. insurance, cash, third party responsible, etc.)
Assist dealerships with vehicles glass replacement, warranty, and/or lot damage
Embrace and exhibit Walser CORE values
All other duties, tasks and/or projects as assigned
We're Looking For:
Formal training in office procedures and office equipment
Knowledge of computers; preferably Microsoft office
Ability to communicate accurately and clearly both orally and in writing
Must be customer service oriented
Must have a friendly, upbeat, and energetic phone demeanor
Must have superior organizational skills and accuracy
Access to our Employee Resource Groups, such as: Women of Walser and Drive with Pride and Asian Hmong Alliance
The opportunity to volunteer through the Walser Foundation -
We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are:Do The Right Thing – Nothing is worth compromising a relationship.Lead By Example – Be willing to help no matter how difficult the challenge.Display Positive Energy – A good attitude is highly contagious.Be Open Minded – The only thing that is constant is change.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
