Epic Application Analyst

Ensemble Health Partners

  • Ohio
  • $92,400-159,450 per year
  • Permanent
  • Full-time
  • 9 hours ago
Thank you for considering a career at Ensemble Health Partners!Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!O.N.E Purpose:Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.The Opportunity:CAREER OPPORTUNITY OFFERING:Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer AdvancementThis position pays between $92,400 – $159,450 based on experience​*Must have a current Epic Certification within a Revenue Cycle focused module*In general, this Epic-certified position will be responsible for the following:Developing and implementing long-term best practice Epic strategy across both operations and ITEnsuring all parties involved understand the significance and impact of upcoming changesAssisting in educating operational leadership in process improvement and Epic best practicesResponsible for helping to implement policiesWork with Revenue Cycle leaders on reporting, work queue strategy and workflow designHelp to increase revenue through standardizing workflows and process improvementServe as the lead for Epic issues identified and new change requestsProduces and reviews decision documents, SBARDs, other documents needed to support build workRuns client meetings and monitors client happinessAs part of the team this position will have responsibility for some or all the following specific areas:Denial reductionDNFB/CFB reductionLate charge reductionRegistration accuracyScheduling accuracyAuthorization captureCoding accuracyOverall productivity improvementPerformance Monitoring/Improvement/Innovation:Works collaboratively with revenue cycle leadership and Epic IT leadership to develop best practice processes and Epic functionalityDevelops, with participation of revenue cycle leadership and IT, project plans and timelines for large performance improvement projectsDevelops weekly/monthly status reports of projects and ensures agreed upon timelines are metAdvises operational leaders on Epic best practices and adheres to system guidelinesMonitors Key Performance Indicators and makes recommendations on Epic workflows or enhancements that provide the greatest impact and improvementMaintains deep understanding of Epic functionality and maintains all certifications and new release updatesPerforms account level reviews and audits to ensure optimal system performanceProduces high-quality materials for internal and external useSystem Build and Support:Performs system build as determined by IT change control processParticipates in Integrated and User Acceptance Testing as dictated by IT change controlSupports the IT team by logging tickets, keeping up with status of tickets, ensuring timely response and turnaround of tickets, and escalating tickets as necessaryEducation:Responsible for assisting the education department in the development of training materials, curriculum and tip sheets related to EpicPerforms direct observations in operational areas to ensure Epic best practice workflows are being adhered to and makes note of any areas of educational opportunitySupports revenue cycle leadership in any Epic certification processes and serves as a subject matter expert in Epic system functionalityStrives to educate revenue cycle leadership in practical Epic system knowledge to build expertise in operationsNew Business Support:Participates in assessments to identify opportunities for client improvementSupports sales team in advising new clients and answering inquiries about system functionalityDevelops materials to support sales, including marketing materialsIdentifies new opportunities for client engagementsWhat Will Make You Successful:Strong implementation backgroundWorking knowledge with other revenue cycle focused Epic applicationsWorking understanding of interface and interface messages4 year/ Bachelors Degree preferred or equivalent experienceMust have Epic Administrator Certification in a Revenue Cycle focused module3+ years of Epic build experience in Epic revenue cycle functions (billing and patient access areas preferred)While we do not expect this position to be 100% travel, we do expect that the specialist will need to travel periodically. For this reason, the specialist should be available to travel up to 25%Strong working knowledge of the hospital and/or ambulatory revenue cycle operations#LI-LS1#LI-REMOTEJoin an award-winning companyFive-time winner of “Best in KLAS” 2020-2022, 2024-2025Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-202422 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023Energage Top Workplaces USA 2022-2024Fortune Media Best Workplaces in Healthcare 2024Monster Top Workplace for Remote Work 2024Great Place to Work certified 2023-2024InnovationWork-Life FlexibilityLeadershipPurpose + ValuesBottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.(English and Spanish)

Ensemble Health Partners