Automation Product Specialist
- Solon, OH
- Permanent
- Full-time
- Meet or exceed sales goals of assigned technology offer
- Lead and support sales efforts with key targets, key customers, and key opportunities in the Northeast OH/Western PA region
- Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
- Establish relationships with sales and customers to better understand sales potential
- Work with sales to establish joint strategies and activities
- Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting
- Create and present technical and commercial training for internal and external customers
- Describe or demonstrate product to customers
- Acquire, use, and continuously develop personal technical knowledge
- Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
- Work with prospective customers to move projects through the sales cycle to conclusion
- Properly prepare for sales calls, customers events, etc.
- Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
- Perform other duties as assigned
- High School or GED
- 4 Year / Bachelor's Degree Preferred
- 5+ years of experience
- Electrical distribution industry or related experience required
- Valid Driver's License
- Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
- Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
- Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility
- Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally - up to 20%
- Exposed to electrical hazards; risk of electrical shock None
- Handles or works with potentially dangerous equipment None
- Travels to offsite locations Frequently - 21% to 50%
- Sit: Must be able to remain in a stationary position Frequently - 21% to 50%
- Walk: Must be able to move about inside/outside office or work location Frequently - 21% to 50%
- Use hands to finger, handle, or feel: Operates a computer and other office machinery Constantly - at least 51%
- Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet Occasionally - up to 20%
- Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally - up to 20%
- Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions Constantly - at least 51%
- Up to 10 pounds Occasionally - up to 20%
- Up to 25 pounds None
- Up to 50 pounds None