Lubbock - Hospice - Team Coordinator

• Generous Paid Time Off

• The flexibility of our PTO plan allows you to set your own priorities & use it for any number of events in your life.
• Extensive Training

• We encourage you to continue your professional development. Angels Care offers access to CEU portals at zero cost to you.
• Full Health, Dental, & Vision Benefits (Available 1st Month)

• We offer comprehensive & competitive medical and dental benefits. There are multiple options for you to choose from so you can select a plan that works best for you.
• Company-Matched 401(k)

• We care about your financial well-being and help contribute & plan for your future retirement goals.
• Career Advancement

• Angels Care has an ‘Internal Promotion’ first mentality. We want you to grow your career with us!

• Responsible for timeliness and accuracy in the billing process through direct involvement and coordination with Executive Director
• Monitors agency data processing functions to ensure data integrity related to billing, corporate and state/federal reporting requirements.
• Processes and follows up on physician orders to ensure they are signed in a timely manner.
• Review and follow up on unsigned orders in Forcura.
• Follow up and fax any unsuccessful faxes in Forcura.
• Verifies receipt of signed documents and entry of medical release codes.
• Processes Missed Visits.
• Review/Edit/Approve Supply Requisitions and mark as delivered.
• Process all coordination note workflow timely and correctly.
• Process all administrative tasks timely and correctly.
• Process all patient related tasks workflow timely and correctly.
• Responsible for the orientation and training of selected staff to ensure their knowledge of agency business operations and billing software procedures.
• Provides education and training to agency staff related to company resource material.
• Ensures supportive services are available to personnel.
• Assists with coordination with other departments, services, and senior management, as appropriate.
• Ensures adequate space, equipment and supplies are available.
• Collaborates with agencies and vendors for effective management of services.
• Maintains working knowledge and understanding of Company policies and procedures.
• Creates, maintains, organizes, and audits employee, vendor, and physician personnel files to ensure compliance with regulatory standards. Promptly works to correct any discrepancies.
• Provides Executive Director/Patient Care Manager with ample notice of upcoming personnel anniversaries for completion of annual requirements and all relevant paperwork.
• Accountable for ensuring compliance with all new and current employee documentation required by Human Resources and regulatory agencies for maintaining employment within the organization including, but not limited to, I-9 compliance, professional licensure, background checks and all other documents related to employment.
• Performs new hire HR orientation and completes all HR functions of the agency.
• Communicates with IT Department regarding system problems, repairs, and troubleshooting as needed.
• Submits invoices for payment to AP weekly and mails denial letters to vendors once approved by Executive Director

• A minimum of two (2) years business operations experience which must include one (1) year of supervisory experience in business, preferable in a healthcare setting, preferred.
• LVN/LPN and/or RN license Preferred
• Hospice care experience preferred.
• Demonstrates an ability to supervise and direct personnel
• Has an ability to deal tactfully with staff and vendors
• Has knowledge of corporate business management
• Ability to compute statistics, understand basic accounting principles, including billing, accounts payable, and accounts receivable
• Knowledgeable in computer systems including printers, data processing, word processing and spreadsheet applications
• Working knowledge of hospice regulatory standards or willingness to learn

Angels Care