Guest Service Agent

Accor

  • Bali Pullman, WA
  • Permanent
  • Full-time
  • 9 days ago
Company DescriptionPullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport.The hotel offers 378 beautiful, spacious rooms & suites. While for business purpose, ballroom and meeting rooms are available for conference up to 350 guests.Job Description
  • Behaves and acts in an exemplary fashion, embodying the brand mindset
  • Performs Front Office operations, applying the organisational structure defined by the Front Office Manager
  • Together with the Guest Experience Manager, is jointly responsible for welcoming and taking care of guests throughout their stay
  • Contributes to guest satisfaction at all times by providing high quality services throughout their stay
  • Helps meet the department's quantitative targets through his/her sales efforts
Qualifications
  • Vocational diploma or degree in hospitality - Front Office and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills
  • Computer literate (Windows environment, PMS, Opera, Tars) and an aptitude for new technologies
  • Languages: fluent in the national language, English and a third language

Accor