Production / Project / Installation Manager

Bath Planet

  • Peoria, IL
  • Permanent
  • Part-time
  • 4 months ago
  • Apply easily
Production / Project / Installation Manager

Creating a fresh solution to bath remodeling, Perfect Choice offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, Perfect Choice has developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

Primary Purpose & Function
America’s number one growing Acrylic Bath System Company, Perfect Choice is seeking a Production Manager/Installation Manager in our Peoria, Illinois and surrounding areas. We offer a very competitive compensation package.

Job Responsibilities
  • Two years’ experience in acrylic bath systems is a requirement.
  • Participate in Hiring & Training
  • Review time sheets
  • Review job duties
  • Manage the installation team
  • Ensure they meet their accountabilities
  • Maintain 100% customer satisfaction
  • 100% Positive feedback from customers on installers
  • Contact customers 1 week after install for satisfaction review
  • Contact customers on a weekly basis to keep them informed of the production timeline.
  • Request customer for referrals, or remind them of program
  • Planning/Schedule all installations
  • Review contracts with Sale team prior to ordering
  • Order all products
  • Complete permits if required
  • Manage relationships with vendors
  • Manage incoming products and warehouse
Upcoming installs:
  • Prepare customer folder
  • Prepare/gather product together for installers
  • Maintain customer folders and production in our CRM
  • Assist Installers issues during installation
  • Collect Installers Time sheets, Receipts for payroll
  • Collect from installers completion certificates and money collected
  • Maintain calendar and update with installs scheduled. (Google)
  • Maintain calendar for installers requested off days
  • Coordinate all warranty and service calls
  • Review your job cost to determine recommendations for improvement
  • Complete analysis on root cause of service calls
  • Review information with Owners and what next steps are
  • Take appropriate action to resolve
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