Criminal Justice Case Management Aide

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Pay incentive for bilingual (Spanish/English)
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc.
• Reflect Intervention Inc.’s commitment to treating all persons with dignity and respect.
• Maintain confidentiality of client and company information
• Complete written reports concerning clients
• Create scheduled events for new intakes in Etrac (electronic database)
• Verify job search form for all clients via telephone, record results in Etrac, inform case managers of negative results and distribute forms to case managers
• Verify DNA and Restitution through Probation, enter results into Etrac
• Verify VRA cases through probation or the DA, notify case manager if a victim is registered, forward any contact information received, as needed
• Enter client data into electronic database accurately, timely and completely
• Complete clerical and filing duties as directed by the Case Management Supervisor
• Communicate and interact professionally with all outside agencies and employers
• Communicate information to other internal staff timely, accurately and completely
• Monitor drug and alcohol tests as required
• Assist case management and administrative staff with clerical tasks and data entry as requested.
• Assist in case manager facilitated groups as required
• May pick up clients at jail
• Drive personal car to court, jail and/or other sites as required, including in adverse weather
• Attend required trainings and meetings, and apply skills and knowledge.
• Regular and predictable attendance
• May audit case manager files
• Good steward of Company human, financial and capital resources.
• Participate effectively as a team member through communication, cooperation, information sharing and problem solving.
• Any other tasks or duties as assigned.

• Ability to enter data, generate reports and create communications from variety of software programs and databases
• Understanding of basic professional office standards and skills
• Ability to communicate effectively both verbally and in writing
• Ability to remain calm in stressful situations
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base.
• Must pass a criminal history record check through the Division of Criminal Justice.

Intervention