
Houseperson
- Orange Beach, AL
- Permanent
- Full-time
Click for more information.THE ROLEPosition: House PersonReports To: Housekeeping Supervisor, Executive Housekeeper, Director of RoomsCOMPANY OVERVIEW:Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.POSITION PROFILE:Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards. Uphold all safety and security rules and regulations to ensure guest satisfaction.ESSENTIAL JOB FUNCTION:
- Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
- Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service and vending areas, stairwells, etc.
- Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
- Aid section housekeepers as needed i.e. bed boards, roll-ways, additional linen, etc.
- Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction.
- Report any missing articles, damage or mechanical problems to the Supervisor.
- Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found.
- Secure and maintains custody of equipment, keys and supplies at all times to protect and preserve hotel property. Perform other duties as assigned, requested or deemed necessary by management.
- Maintains a friendly, cheerful and courteous demeanor always.