
Branch Supervisor - Home Health Agency
- Huntington, WV
- $45,000-52,000 per year
- Permanent
- Full-time
- Pay: $45,000 to $52,000/Annually, based on experience
- Schedule: M-F 8:00AM-4:00PM
- Office Address: 6441 Farmdale Rd, Barboursville, WV 25504
- Medical, Dental & Vision Insurance
- 401(k) with a 6% match
- Paid Time Off
- 10 Paid Holidays
- Employee Assistance Program
- Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
- Voluntary Term Life and AD&D Insurance
- Legal Services Insurance
- Short-Term and Long-Term Disability
- Accident, Critical Illness & Hospital Indemnity Insurance
- Oversee daily branch operations to ensure efficient service delivery.
- Develop and implement strategies to enhance patient care and outcomes.
- Monitor key performance indicators (KPIs) and address gaps in performance.
- Identify and pursue new business opportunities and build relationships with referral sources and community organizations.
- Attend community events to network and generate referrals.
- Maintain strong client and patient relationships to ensure satisfaction and retention.
- Stay informed on market trends and competitor activities to guide strategic decisions.
- Train, and manage staff to meet patient needs.
- Schedule employees with clients and manage payroll using Electronic Visit Verification (EVV) system HHA eXchange.
- Provide leadership, conduct performance evaluations, and support professional development.
- Address employee concerns, resolve conflicts, and foster engagement and retention.
- Ensure compliance with regulations and standards governing home healthcare.
- Conduct audits, implement corrective actions, and oversee quality improvement initiatives.
- Develop and manage the branch's budget to meet financial goals.
- Monitor expenses, revenue, and cash flow, implementing strategies to optimize performance.
- Coordinate with other branches and departments to align with organizational goals.
- Act as a liaison between the branch and corporate headquarters, addressing challenges proactively.
- High school diploma or equivalent
- 1+ years of customer service experience required.
- 1+ years of home healthcare experience preferred.
- To provide access to the care that matters for those who need it most.
- Caring: We care about what we do and who we do it for.
- Collaborative: We value the perspective and experience of all.
- Dedicated: We are committed to making a real world impact.
- Purposeful: We know our work has meaning.