Senior Laboratory Operations Manager
- North Grafton, MA
- Permanent
- Full-time
- You will serve as a big-picture people leader to a staff of 100+ people, with a goal and mission to drive results and help people embrace change.
- You will leverage your leadership abilities to coordinate day to day lab operations, including business planning, people management, and delivering results. You will be joining an innovative and fast-paced work environment with a strong focus on employee culture and development.
- You will manage the overall business goals and results of IDEXX’s busiest North American Reference Lab. You will have overall responsibility for achieving revenue and profitability goals.
- You will manage staffing, including a supervisory staff of 10: assigning work, establishing performance metrics, monitoring activities, and evaluating performance.
- You will lead the development of laboratory budget, policies, and procedures.
- You will develop and implement strategies to increase efficiency, maintain quality and ensure continuous improvement of policies, systems, and procedures.
- You will have in-depth (5-7+ years) experience overseeing or managing a large, fast-paced, high-volume work environment across multiple shifts.
- A bachelor’s degree in a related field (business or science) preferred.
- You have proven successful track record of managing a large team with a focus on employee performance, empowerment, and development skills.
- You’re an experienced change agent, preferably with Lean experience, and you have applied/implemented this experience in a Lean manufacturing/operations environment
- You can adapt departmental plans and priorities to address resource and the operational challenges of a global company.
- You excel at organizing, prioritizing and directing work activities.
- You have a track record of successful project management skills and abilities.
- You have strong communication skills, both verbal and written, with an ability to effectively present information to various audiences including senior management and those who report to you.
- You are proficient in the use of Excel, Word and other PC applications and are comfortable with high computer use.
- Multi-tiered leadership experience is a must
- Strategies in place for keeping frontline employees engaged
- Candidates must be open to a flexible schedule; our labs run 24 hours a day, 7 days a week. You may be asked to work during 1st, 2nd or 3rd shift for different periods of time.
- Yearly Salary targeting $170K+, depending on experience and skillset
- Opportunity for annual cash bonus
- Opportunity for performance based annual merit increase
- Health / Dental / Vision Benefits Day - One
- 5% matching 401k
- Generous PTO benefits
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!