EPIC Physician Billing Analyst

• System Configuration and Maintenance:

• Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization.

• Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies.

• Perform ongoing maintenance and updates to Epic applications.

• Build and test system changes, presenting them to end-users and migrating them to production.

• Workflow Analysis and Optimization:

• Analyze existing financial workflows and identify opportunities for improvement and optimization.

• Design and implement leading practice workflows to enhance efficiency and effectiveness.

• Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations.

• Support and Troubleshooting:

• Act as the primary support contact for Epic Professional Billing application end-users.

• Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors.

• Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement.

• Provide on-call support on a rotating basis.

• Training and Education:

• Participate in training and educate end-users on the Epic Professional Billing application and related workflows.

• Develop and document internal procedures for using Epic and other applications.

• Compliance and Updates:

• Stay current with Epic technologies, obtain and maintain necessary Epic certifications.

• Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10).

• Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action.

• Education and Certification:

• Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field.

• Certified in Epic Professional Billing.

• Technical Skills:

• Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.

• Experience with system configuration and troubleshooting tools.

• Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint).

• Healthcare Industry Knowledge:

• Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures.

• Familiarity with the differences between professional billing and hospital billing.

• Knowledge of medical coding systems like CPT and ICD-10.

• Soft Skills:

• Strong interpersonal relationship skills and effective communication skills (both oral and written).

• Analytical thinking and problem-solving abilities.

• Attention to detail and accuracy.

• Self-motivated and a team player.

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