Dispatcher & Customer Service Rep

Current Electrical Contractors

  • Jacksonville, FL
  • $19.00-23.00 per hour
  • Permanent
  • Full-time
  • 9 hours ago
Benefits:
  • Family- and team-oriented environment
  • Simple IRA matching
  • Company parties
  • Paid time off
  • Health insurance
Job Summary$19-23 hourly based on experience.We are seeking Dispatcher & Customer Service Rep to join our 5-star rated team. In this role, you will coordinate with customers to schedule jobs and estimates. You will be the front-end point of contact by answering all incoming calls and communicating with our project manager to coordinate jobs effectively.Responsibilities
  • Answer all incoming calls and forward to appropriate team members
  • Collaborate with project manager to schedule and dispatch jobs
  • Add new leads to CRM
  • Follow-up with customers and ensure extreme customer service
Qualifications
  • High school diploma/GED required, some college preferred
  • Previous experience as an Office Manager, dispatcher, or similar position preferred
  • Understanding of office equipment, systems, and procedures
  • Skilled in Microsoft Office, Excel, and Outlook
  • Excellent time management skills and ability to prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Excellent verbal and written communication skills
  • Experience with Housecall Pro a plus

Current Electrical Contractors