Are you someone who thrives on helping others, keeping things organized, and creating positive experiences? Chimney Concepts in Port Washington, WI is seeking a dedicated and personable Client Support and Scheduling Specialist - CSR to join our team full-time! If you're ready to bring your customer service skills to a growing company that values your contributions, we invite you to apply today!WHY YOU SHOULD JOIN USSince 1997, our team has been listening closely to our customers' needs and working to exceed their expectations with every interaction and service call. Our team is the key to our success! For our amazing staff, we offer an excellent benefits package, an uplifting work environment, and opportunities for advancement and growth!Pay: As our Client Support and Scheduling Specialist - CSR, you'll enjoy competitive pay of $20 per hour.Benefits:
Medical
Dental
Vision
Life
Supplemental voluntary benefits
401(k) long-term savings plan
Paid vacation based on length of service
Paid sick time
Paid holidays
ABOUT CHIMNEY CONCEPTSWe are a dedicated and trustworthy team specializing in chimney and fireplace services, prioritizing exceptional customer care, safety, and overall satisfaction. Whether we're conducting a complimentary in-home estimate or assisting a client in selecting the ideal gas log set, we commit ourselves fully to every task, aiming to deliver an outstanding experience for our customers. We continuously seek ways to enhance our services, making our clients' lives safer, less stressful, and more enjoyable!ARE YOU THE CLIENT SUPPORT AND SCHEDULING SPECIALIST - CSR OUR TEAM NEEDS?If you can meet the following requirements, we need you as our Client Support and Scheduling Specialist - CSR!
Excellent verbal communication skills and a friendly phone manner
Ability to type at a high speed with a high degree of accuracy
Strong organizational skills and attention to detail
Comfortable using computers and standard Microsoft Office programs
Ability to multitask and work effectively in a fast-paced environment
Ability to work independently and as part of a team
Reliable with a positive attitude
Experience in customer service and scheduling is preferred.WHAT VITAL ASSISTANCE DO YOU PROVIDE?This is a full-time customer service position, offering consistent hours and a dependable schedule.As our Client Support and Scheduling Specialist - CSR, you'll be the first point of contact for customers, answering calls with professionalism and care. You'll assist with service inquiries, schedule and confirm appointments, resolve conflicts, and ensure our technicians' days are well-coordinated. You'll also keep customer records updated and provide essential support to both office and field teams. Your role is key to keeping our service experience smooth and efficient.ADVANCE YOUR CAREER TODAY!Don't miss the opportunity to join a company that values your customer service skills, supports your growth, and recognizes your hard work. Apply now! Our initial application process is quick, easy, and mobile-friendly.Job Posted by ApplicantPro