Healthcare Sales Consultant - Remote
Qsource
- Cincinnati, OH
- Permanent
- Full-time
- Research and identify potential leads via databases, online platforms, and marketing campaigns, and cultivate and qualify leads via phone and in-person contact to build a pipeline.
- Partner with the marketing team to convert marketing-qualified leads into sales opportunities through targeted outreach.
- Present proposed solutions in formal meetings, both face-to-face and virtually. Ensure the proposal clearly outlines the scope of work, deliverables, timeline, and pricing.
- Promote, enroll, and actively participate in group service campaigns, onsite events, training sessions, workshops, and industry events to engage potential clients, showcase consulting solutions, and build trusted relationships with decision-makers.
- Act as the primary point of contact for assigned accounts, conduct follow-ups, including meetings and outreach to address outstanding questions, and secure next steps.
- Address customer objections or concerns, provide possible solutions, and summarize next steps or timeframe for future follow-ups.
- Collaborate to determine deal strategies for complex leads (e.g., multi-facility or high-value prospects) with senior team members.
- Prospect, build pipeline, and close deals to achieve and exceed Key Performance Indicators, individual and team revenue, personal quota,s and customer acquisition goals.
- Prospect within new and existing accounts that result in up-selling and cross-selling opportunities.
- Update and maintain the integrity of client information/data in the system, including lead and contact entry, opportunity progression, and contact interaction.
- Participate in compliance reviews, including but not limited to the development of quality assessment tools, scheduling, pre-assessment documentation review, onsite review activities, and report preparation.
- Stay up to date with changes or additions to services to ensure accurate communication with clients.
- Excellent oral, written, and customer service-oriented communication skills.
- Excellent and demonstrated critical thinking ability.
- Excellent organizational skills with the ability to respond to and coordinate multiple activities simultaneously under short time frames.
- Customer service-oriented when working with internal and external customers.
- Familiarity with CRM systems and lead generation tools (Salesforce, HubSpot, etc.)
- 2 years of experience with consulting services, admissions, or program enrollment is preferred.
- Experience with reporting and documentation in CRM systems and lead generation tools is required (Salesforce, HubSpot, etc.)
- Flexible working hours, including evenings and weekends, may be required based on customer needs and business demands.
- This role requires constant use of standard office equipment, such as computers and telephones, to receive and share information.
- Employee must be able to read and interpret information displayed on a computer screen.
- Employee must be able to remain in a stationary position for extended periods of time.
- This role occasionally requires the employee to lift light objects up to 25 pounds.