Job Category: RetailJob Description:Do you speak fashion? We're hiring Key Holders! Let's chat!Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.We're playfully rebellious and always optimistic. Join our world and let's do good things together.WA: This is a part time hourly paid position with a wage range of $18.66 - $21.66 /hrBenefits You Will Love…50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and SupreLocal and Global career growth - progress your career across our 7 BrandsWellness support 24/7 - mental health, relationships, family + moreDiscounts for you and your family - medical, travel, financial + moreCreate meaningful change and make a positive difference in people's livesESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIESOpen and close the store in accordance with company policies and proceduresLead the store team as part of managementProvide exceptional customer service and resolve customer issuesProcess sales transactions accurately and efficientlyAssist in inventory control, restocking, and merchandisingEnsure store cleanliness and safety standards are upheldSupport loss prevention efforts and report any unusual activityEngages with store teams and customers professionally and respectfullyTrain and mentor new associates as neededAbility to interact collaboratively and work as a team towards a common goalMaintain a professional presence and motivate and inspire othersActing in a respectful manner to customers, managers and peersThe Role
Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors.
Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide.
Keep our store looking fresh and inviting by merchandising and replenishing with care - making shopping easy and enjoyable for everyone.
Collaborate with your team to smash goals and celebrate wins together
Skills & Experience:Experience in Retail, preferably fast fashion experienceDemonstrated knowledge / ability of collaboration to drive results as a team.Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in storesAbility to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shiftsSolid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environmentMust be at least 18 years of age or older to applyQUALIFICATIONS AND EXPERIENCE / BACKGROUNDHigh school diploma or equivalentMinimum of 1+ years of retail sales experienceMinimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team membersPHYSICAL REQUIREMENTSAbility to move around the store throughout the shift/workdayAbility to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)Ability to regularly use a ladder, step stool or raised platform safely to complete required tasksWho are we?Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.About Us:From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.About the Team:Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.
