Bilingual Administrative Assistant
Staples Energy
- Gilroy, CA
- Permanent
- Full-time
- Maintains database by entering new and updated customer and account information.
- Processes customer and account source documents by reviewing data for deficiencies.
- Provide support for sales and technical staff.
- Correspond with field techs to ensure schedule is on time.
- Update, data enter and maintain records in our vault system.
- Data entry, invoicing, and reporting, assist with the monthly billing process.
- Participates in special projects and performs other office duties as required.
- 2+ years of customer service experience.
- High School diploma or equivalent required.
- Must be bilingual.
- Excellent communication and documentation skills.
- Participate in evening or weekend support when needed.
- Work well both independently and as a member of a high-performance team.
- Punctuality and ability to meet deadlines and schedules.
- Commitment to quality and customer satisfaction.
- Ability to multi-task and establish priorities.
- Intermediate computer literacy.
- Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment.
- Experience working with FileMaker Pro
- Knowledge of the energy field