Sr Manager QA Mobile
- Utah
- Permanent
- Full-time
- Strategic Mobile QA Leadership: Define, implement, and continuously evolve the end-to-end quality strategy for Vivint's native iOS and Android mobile applications, ensuring comprehensive test coverage and high standards.
- Team Leadership & Mentorship: Lead, mentor, and grow a high-performing team of mobile QA engineers, fostering their technical skills, career progression, and a continuous improvement mindset.
- Quality Process & Standards: Establish and champion robust QA processes, including test planning, execution, defect management, reporting, and bug review best practices, tailored for mobile development.
- Automation-First & Shift-Left: Drive the implementation of an "automate-first" strategy, integrating automated testing early into the mobile development lifecycle and advocating for testability from requirements through design.
- Cross-Functional Collaboration: Partner directly with Architects, Product Managers, Designers, Engineering Leads, and other stakeholders to embed quality principles and best practices throughout the entire mobile software development process.
- Release & Production Readiness: Actively participate in backlog refinement, automation prioritization, and production calls. Raise quality concerns proactively during development and help resolve production issues efficiently.
- Project & Risk Management: Create and manage complex project schedules across multiple mobile teams, proactively identify, manage, and de-escalate risks, and communicate project status, risks, and dependencies clearly to all stakeholders.
- Data-Driven Quality: Utilize tools like JIRA and Confluence to track quality metrics, build insightful dashboards, and generate reports that provide visibility into mobile app quality status, trends, and team performance.
- 8+ years of progressive experience in Quality Assurance, with at least 5+ years in a leadership/management role specifically focused on native mobile application testing (iOS and Android).
- Deep expertise in the entire Software Development Life Cycle (SDLC) and modern quality engineering practices.
- Proven experience leading, mentoring, and developing direct reports, fostering a growth mindset within a QA team.
- Strong understanding and experience with the mobile application ecosystem, including release processes for iOS App Store and Android Play Store.
- Demonstrated experience in implementing an "automate-first" and "shift-left" testing strategy within mobile development.
- Proficiency in working in fast-paced, Agile, and matrix-based organizational structures.
- Exceptional project management skills, including the ability to create and manage schedules, prioritize deliverables based on business needs, and effectively lead meetings.
- Strong risk identification, management, and de-escalation abilities with both strategic and tactical approaches.
- Excellent written and verbal communication skills, capable of articulating complex technical information and project status to diverse audiences.
- Experience with Atlassian products (JIRA, Confluence, Gitlab) for project management, defect tracking, and knowledge sharing.
- Ability to build reporting dashboards in JIRA and reports in Confluence to provide data-driven insights.
- Solid knowledge of web-based services and their interaction with mobile applications.
- Bachelor's degree in computer science, Engineering, or a related technical field.
- Passion for smart devices, IoT, and the smart home ecosystem.
- Experience with cloud performance/load testing and reliability testing.
- Familiarity with microservices architecture and API contract testing.
- Working knowledge of networking and database concepts.
- Experience with Xcode or other mobile development IDEs.