Keyholder - Florida Mall
Akira
- Orlando, FL
- Permanent
- Full-time
Founded in 2002, AKIRA opened its first women's boutique in Chicago. Today, we operate 35+ stores nationwide, alongside a thriving eCommerce business at . As we continue to expand, AKIRA remains rooted in a singular obsession: delivering an exceptional experience tailored to each customer's desires.What sets us apart? A culture grounded in Fanatical, Obsessive Attention to the customer. Every AKIRA team member is encouraged to Act and Think Like an Owner, driving passion, accountability, and innovation in every role.The Position: KeyholderOverview
Our Keyholders are top-tier salespeople and emerging leaders. With a deep commitment to results, they support the Assistant Manager in driving store performance while mentoring stylists and cashiers to deliver an exceptional client experience. They're goal-oriented, collaborative, and passionate about making people look and feel amazing.Through leadership, hustle, and a relentless ownership mentality, AKIRA Keyholders help fuel both individual and storewide success.Key ResponsibilitiesChampion a high-energy, positive team environmentLead by example using AKIRA's 5 Steps of SellingConsistently achieve and exceed personal sales goalsInspire and support team members to meet daily, weekly, and monthly sales targetsModel and reinforce AKIRA's culture and 4 guiding principlesMaintain accountability by enforcing AKIRA's policies and expectationsHandle end-of-shift responsibilities and store operations tasksProvide prompt, professional solutions to customer inquiries and concernsKeep the store clean, organized, and visually aligned with brand standardsQualifications1-2 years of experience in retail, sales, or a customer-facing roleProven ability to drive results and meet performance goalsOpen availability, including evenings, weekends, and holidaysDeep love for fashion and current trendsEnergetic, dependable, and highly motivatedStrong communication and organizational skillsExperience with visual merchandising and customer service excellenceOpen-minded, adaptable, and positive in the face of changeReliable, trustworthy, and committed to team successComfortable multitasking and working in a fast-paced environmentPhysical RequirementsAble to lift, push, or pull up to 50 lbs. as neededAbility to stand and walk for long periods (up to 10-12 hour shifts)Diversity & InclusionAt AKIRA, we believe first-class treatment starts from within. We strive to create a culture where every team member feels seen, valued, and empowered to bring their authentic self to work. Our commitment to inclusivity strengthens our team and reflects the diversity of our customers and communities.Benefits & PerksMedical, Dental, and Vision InsurancePet and Life InsuranceFSA/HSA and Dependent Care FSALong-Term Disability and Transit (CTA) benefits401(k) Retirement PlanGenerous Employee DiscountCareer development opportunities and internal mobilityA dynamic, high-growth company culture where your work mattersJob Type: Full Time