Branch Manager

• 100% Company-Paid medical, dental, vision, and LTD for single/self-coverage
• 100% Company-Paid Life Insurance (to maximum limits)
• Flexible Spending Account (FSA) or Health Savings Account (HSA) options
• Company-paid cell phone
• Company-branded vehicle with gas card
• Uniforms provided
• 3 weeks of paid time off and 7 paid holidays

• Hire, train, and manage sales, installation, and administrative teams to meet performance goals.
• Provide ongoing coaching, performance assessments, and corrective actions as necessary.
• Foster a positive, team-oriented environment that encourages high performance.

• Drive revenue by implementing effective sales and marketing strategies aligned with the branch’s growth objectives.
• Collaborate with the Area Development Manager to develop and execute the marketing plan.
• Oversee sales team performance, ensuring targets are met and leads are effectively managed.

• Manage daily operations, including job scheduling, installation coordination, and customer service.
• Monitor and maintain inventory, equipment, and supply levels, ensuring accuracy and security.
• Ensure projects are completed on time and within budget, maintaining high-quality standards.

• Ensure exceptional customer experience by promptly addressing concerns and following up on service issues.
• Review feedback and implement improvements to increase satisfaction and retention.

• Conduct regular safety meetings and enforce adherence to safety procedures and company policies.
• Hire and train personnel who demonstrate safe work practices.

• Manage branch finances, including expense control, accounts payable/receivable, and budget adherence.
• Maintain accurate records and reports, submitting them as needed to upper management.
• Prepare regular performance reports, highlighting key metrics and branch profitability.

• Develop and maintain relationships with suppliers, contractors, and vendors to ensure smooth operations and cost-effective purchasing.

• 3-5 years of management experience in a related industry (home improvement, sales, or construction preferred)
• Proven ability to lead teams, drive sales, and manage operations effectively
• Strong organizational, multitasking, and time-management skills
• Proficiency in computer software, including databases, spreadsheets, and word processing
• Valid driver’s license and clean driving record
• Flexibility to work weekends or holidays as needed

• High school diploma or GED required (additional education is a plus)
• Strong understanding of inventory and financial management
• Ability to read and interpret documents, such as safety guidelines, contracts, and procedure manuals
• Effective communication and interpersonal skills for working with teams, vendors, and customers

Bath Fitter