Housekeeper

• To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.

• A high school diploma or equivalent and professional knowledge of business discipline are required.
• Ability to follow detailed oral/written instructions.
• Leader who consistently delivers SUPERIOR Customer service.
• Independent operator with the ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects.
• Problem solver with the ability to respond to and resolve unexpected issues and handle priority changes in a fast-moving, fluid environment.
• Team player with good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors.
• Must be able to effectively communicate, comprehend, speak, and read in English. Bi-lingual candidates are encouraged to apply.
• Ability to track and inventory material and parts.
• Ability to lift/exert 25 lbs. of force, with chemicals.
• Prior housekeeping experience preferred but willing to train.

• Residential Standards
• Clean the office & lobby per designated schedule.
• Gather and empty trash daily.
• Clean, service, and supply restrooms daily .
• Touch up clean models as per designated schedule.
• Monitor and keep trash rooms clean after trash has been picked up.
• Clean and polish furniture fixtures in common areas.
• Clean low-level windows, glass partitions and mirrors.
• Dust furniture, walls, machines, and equipment in fitness rooms.
• Mix water and detergent in containers to prepare cleaning solutions according to specifications.
• Steam clean or shampoo carpets as needed or per schedule.
• Strip, seal, finish, and polish floors as required.
• Notify Community Manager or Service supervisor concerning the need for major repair or additions in the common area and file appropriate service requests.
• Complete appropriate requisition for supplies and equipment as needed for cleaning and maintenance duties.
• Setup, arrange and remove decorations, tables, chairs, to prepare facilities for events as needed.
• Perform other related duties and responsibilities as assigned.
• Ensure all safety precautions are followed while performing work.
• Be courteous and pleasant to residents ensuring 5 stars service.

• Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community.
• Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation.
• Enhancing Environments:

• Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment.
• Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together.
• Channeling Resources:

• Forge connections with vendors and potential partners, establishing communication channels to support our community's needs.
• Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations.
• Building Leaders:

• Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.
• Guide interested residents through the sign-up process, nurturing the next generation of community leaders.

NEW EARTH RESIDENTIAL LLC