Operations Specialist
- Trumbull, CT
- Permanent
- Full-time
- Answering phone calls and responding to customer and Driver inquiries in a timely manner with the highest degree of courtesy and accuracy
- Facilitating the flow of information within the Customer Service Center
- Assisting with Recruiting tasks such as call backs, initial interviews, recruiting events, and recruiting planning
- Assisting with Accounts Receivable, Accounts Payable, and Payroll tasks as needed
- Assisting with customer required reports and paperwork
- Entering information into various computer systems/applications
- Encouraging compliance with company policies and procedures
- Maintaining accurate, organized, and up to date filing systems for all administrative records
- Maintaining security of all files and records
- Performing general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.
- Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
- Other duties as assigned
- High school Diploma or equivalent required
- 1 to 3 years of experience with computerized operations systems
- Experience conducting phone and in person interviews
- Experience with setting up recruiting events
- Excellent computer skills with strong working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
- Demonstrated data entry skills
- Ability to maintain accuracy and speed in data entry
- Strong working knowledge of basic office equipment
- Excellent verbal and written communication skills
- Strong interpersonal skills along with demonstrated diplomacy skills
- Strong clerical skills
- Careful attention to detail