ED Tech/Infusion Unit Coordinator - Part Time - Days

• Transport patients by wheelchair and patient cart, direct and occasionally escort patient/family to appropriate area within facility
• Assist patients with ambulation and positioning using safe patient handling techniques
• Take and record patient vital signs and report abnormal vital signs to RN
• Inform RN of patient/family observations and/or concerns
• Promptly respond to patient call lights/requests
• Deliver efficient/excellent care to all patients on the unit(s). Duties include performing ADL's, transferring, ambulation, dressing, toileting, turning and repositioning, feeding, bathing, etc.
• Maintain patient dignity, privacy and confidentiality
• Perform tasks with adaptations or modifications consistent with patients ages and developmental abilities
• Obtain and transport ordered specimens from patient within scope of practice
• Assist in resuscitation
• Communicate to RN if any changes in vital signs, behavior, pain level or patients needing immediate emergency care and intervention
• Performs telephone, refills and order encounters or direct communication with care team in a timely fashion to meet patient needs including requesting/obtaining patient reports as necessary.
• Effectively uses communication systems for both routine and emergency transactions and communications
• Set up and assist with procedures within scope of practice as requested

• Register patients in database
• Schedules are up to date and accurate, changes are made in a timely manner, and using the proper communication methods
• Demonstrate ability to provide care or service adjusting approaches to reflect developmental levels and cultural differences of population served
• Ensure patient benefits are up to date
• Work closely with pharmacy to ensure drugs are available for scheduled patients
• Schedule patients for any testing, referrals or follow up appointments that are needed
• Document patient care activities, procedures and cares provided in the electronic medical record
• Documentation is clear, concise, accurate and timely

• Restock room, supplies and room carts
• Assist with patient room clean-up between patients
• Order and maintain adequate stock of supplies needed for patient care.
• Remove and replace outdated supplies

• High school diploma or equivalent required
• Current WI Nurse Aide Registry required
• BLS certification required upon hire (American Heart Association or American Red Cross)

• At least one year of experience in a patient care position in infusion or emergency services setting preferred

• Excellent communication and listening skills
• Demonstrated ability to work independently with little direction and manage multiple demands and priorities
• General knowledge of healthcare service delivery
• Ability to work in a fast-paced environment
• Knowledge of medical terminology
• Ability to work productively with minimal supervision and is self-motivated
• Ability to follow written and verbal directions/instructions
• Strong interpersonal skills and the ability to work effectively with diverse people
• Ability to deal effectively and assertively with a broad range of people under varying pressure situations
• Have general knowledge of computer skills
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Actively looking for ways to help people.
• Being aware of others' reactions and understanding why they react as they do.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to balance the needs of visitors, patients and colleagues
• Demonstrated excellent customer service
• Ability to respond patiently and effectively to patients, visitors and hospital staff
• Ability to maintain effective working relationships in a stressful environment with patients, visitors and hospital staff

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing, bending, and reaching.
• Must be able to lift up to 50 pounds at times.

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking
• Employee prescription discount program

St Croix Regional Medical Center