Director of Product Management
Finexio
- Charlotte, NC
- $165,000-190,000 per year
- Permanent
- Full-time
- Define, implement, and manage a scalable product management framework, including scoring and prioritization models.
- Develop Finexio’s short- and long-term product strategy aligned with company OKRs.
- Translate business cases and customer insights into clear product roadmaps and execution timelines.
- Partner with P&L owners, engineering, operations, and sales to ensure consistent delivery of customer value.
- Lead the product development lifecycle from concept through delivery, managing scope, acceptance criteria, and release schedules.
- Write business and technical requirement documents, including user stories, project plans, and user acceptance criteria.
- Coordinate and drive engineering teams to deliver high-quality, timely releases.
- Monitor release readiness, UAT outcomes, and post-launch performance to drive improvements.
- Serve as the primary liaison between engineering and internal stakeholders including Sales, Operations, and Compliance.
- Host regular roadmap reviews and cross-functional alignment meetings to ensure transparency and prioritization.
- Create and distribute C-suite-ready materials to communicate product strategy, goals, and KPIs.
- Collaborate with marketing and sales teams to support product launches and customer education efforts.
- Define and manage internal and external product roadmaps with input from key stakeholders and customer feedback loops.
- Ingest, organize, and prioritize customer requests and suggestions for future roadmap alignment.
- Ensure the voice of the customer is embedded into every stage of the product development lifecycle.
- Build product solutions that deliver measurable outcomes — especially in security, compliance, automation, and partner/channel integrations.
- Bachelor’s degree required; MBA or technical graduate degree highly preferred.
- 8+ years of progressive product management experience, including leading product teams for enterprise SaaS platforms.
- Proven success defining and launching B2B products with cross-functional teams.
- Strong technical understanding of modern SaaS architecture, APIs, Agile/Scrum methodologies, and the software development lifecycle (SDLC).
- Experience working with or within payments, fintech, AP/AR automation, or ERP-integrated platforms is strongly preferred.
- Excellent written and verbal communication skills — able to convey technical and strategic concepts to both internal and external stakeholders.
- Data-driven mindset; comfortable using KPIs to track product health, customer value, and ROI.
- Proven track record of consistently meeting deadlines with multiple concurrent projects and competing priorities
- Demonstrated ability to proactively escalate blockers before they impact deliverables, rather than missing commitments silently
- Experience taking full ownership of cross-functional initiatives from inception through delivery, including difficult conversations and decisions
- Track record of following through on written commitments from senior leadership with specific timelines
- Exceptional proactive communication skills — must provide regular, unprompted status updates to leadership and stakeholders
- Strong written communication skills for creating clear guidance documents, requirements, and team direction
- Experience communicating blockers and resource needs clearly and early, before they impact deliverables
- Hands-on experience implementing unified product roadmaps and consolidating multiple tracking systems into a single source of truth
- Proven ability to create and maintain organized documentation that the entire organization can access and understand
- Experience managing intake processes and eliminating workflow confusion across multiple stakeholders
- Demonstrated success maintaining sprint backlogs and ensuring engineering teams always have ready work
- Experience providing clear, written guidance to direct reports with specific deliverables and timelines
- Ability to create accountability systems that ensure team members are productive and aligned with priorities
- Comfort with admitting knowledge gaps and seeking help when needed, while maintaining leadership credibility
- Timely delivery of high-impact product features that support Finexio’s revenue and operational goals.
- Measurable improvement in internal stakeholder satisfaction and customer adoption of new features.
- Streamlined cross-functional collaboration, resulting in fewer handoff issues between sales, onboarding, and product.
- Culture: Collaborative, humble, and client-first — we win as a team.
- Speed: We move fast, reward innovation, and give you the opportunity to make a direct impact.
- Growth: Join a high-growth fintech leader disrupting the B2B payments space.
- Competitive salary and equity compensation
- Medical, dental, and vision insurance
- Unlimited PTO
- Remote flexibility with periodic team offsites
- Dynamic team culture with regular engagement and collaboration opportunities