Housing Assistant
Contra Costa Housing Authority
- Martinez, CA
- $25.37-30.84 per hour
- Permanent
- Full-time
- The Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and
- Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications, and declaration forms. Conduct interviews in person or by telephone.
- Elicit pertinent information concerning items such as income, other monetary resources and financial obligations from applicants and participants.
- Collect and review recertification, interim, transfer and reasonable accommodation information.
- Evaluate, verify, and calculate information and rent for recertification, interims and move-in.
- Collect and review recertification, interim, transfer and reasonable accommodation information.
- Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner.
- Coordinate background information checks of applicant/participants for eligibility purposes.
- Maintain client records and perform periodic reviews to determine continuing eligibility.
- Process payments received as a result of overpayment agreements executed with landlords and program participants.
- Prepare summaries/reports of information obtained during home or office visits with clients.
- Ensure proper verification methods/processing practices are utilized for each re-examination in accordance with HUD and Authority policies and procedures.
- Assist in the documentation and investigation of voucher holder complaints.
- Perform a wide variety of technical and clerical / administrative work in accordance with established procedures. Maintain working knowledge of office equipment and software related to the performance of basic duties and job-related functions, including Microsoft Office Suite, personal computers, copies, fax machines printers and typewriters
- Other related duties assigned.
- $25.37 - $30.84 hourly
- Permanent Hire
- Full-Time
- 4/10 Work Schedule Mon – Thurs, Day Shift (Fridays and weekends off)
- Positions located in Martinez and San Pablo, CA
- This is a non-exempt position
- Member of Contra Costa County Employees Retirement Association (CCCERA)
- Paid holidays, vacation, and sick leave
- Employer medical and dental contributions
- At least (3) years in housing eligibility determination, or related clerical work in an affordable housing program or social
- At least (2) years of increasingly responsible case management experience in public, private or non-profit agencies in a position directly delivering social services to clients from a variety of socio-economic groups.
- Required pre-employment physical examination, and DOJ/FBI background clearance
- Valid CA Driver’s License
- High School Diploma
- Housing Choice Voucher Rent Calculation Certification
- Possess a bachelor’s degree with a major in Sociology, psychology, social work, or a related field.
- An associate degree from an accredited college with at least (5) years of case management experience providing social services to a variety of socio-economic groups.