IT Functional Analyst II - Oracle Cloud Supply Chain
- Diamond Bar, CA
- $96,309-139,648 per year
- Permanent
- Full-time
- Work in an entrepreneurial and dynamic environment with a chance to make an impact.
- Develop lasting relationships with great people.
- Have the opportunity to build a satisfying career.
- Trouble shooting daily operational system issues to define root cause and define temporary/permanent solutions
- Work with the business to understand and gather requirements, document requirements, determine design and approach, configure, and test various applications to deliver and support business needs
- Ability to work in fast paced, dynamic environment collaboratively with a cross-functional team and manage minor project implementations
- On-going analysis of the supply chain process to identify opportunities for process and system improvements, efficiency gains, and cost reduction through the use of various supply chain applications and data mining tools
- Organize, schedule and run meetings to identify supply chain opportunities and system needs
- Interacting with multiple departments including but not limited to IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production
- Documenting meeting minutes, action items, issues, and risks
- Gathering requirements, Documenting requirements, process flows, new functionality, and creation of SOP/training materials
- Training super and end users on new functionality and process changes
- Ability to plan, track, escalate, and deliver upon tasks and timelines assigned
- Available for 24/7 support (scheduled and off hours)
- Review system design approaches to ensure they fully meet the business requirements
- Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements
- Produce key documents, both in written and presentation format
- Excellent problem solver with the ability to keep many driving factors and requirements in focus
- Monitor and improve process and technology and provide insights into overall status
- Strong communication and documentation skills, ability to communicate and interact at executive and junior levels
- Review system design approaches to ensure they fully meet the business requirements
- Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements.
- Produce key documents, both in written and presentation format.
- Excellent problem solver with the ability to keep many driving factors and requirements in focus
- Monitor process and technology and provide insights into overall status
- Train business users on new process and functionality
- Strong communication and documentation skills, ability to communicate and interact at executive and junior levels
- End to end Project Management throughout the project lifecycle: including administration, planning, configuration, testing, training, implementation, support, and change management
- Trouble shooting systemic and operational system issues to define root cause and determine temporary/permanent solutions
- Work with application vendors to identify/resolve application defects
- Work with internal and external stakeholder to identify system enhancements and gaps to design and build a sustainable solution
- Guide other IT resources as needed
- Proactively identify and address defects/issues independently
- Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
- Analyze and develop solutions addressing customer needs
- Experience in Business Analysis
- Overall high degree of professionalism
- Strong team-oriented interpersonal skills including facilitation and the ability to effectively interface and work with a wide variety of people.
- Must work independently
- Strong analytical, problem-solving skills and critical thinking skills
- Ability to translate complex business needs into use case models
- Ability to manage multiple priorities and projects
- Strong written and verbal communication skills including the ability to provide detail documentation of a technology incident
- Proficient computer skills (i.e. Microsoft Office, Outlook)
- Excellent interpersonal, communications and analysis skills, planning and organizational proficiency and good business judgment
- Ability to delivery effective and professional presentation to peers, management and other professionals within our field
- Minimum Qualifications:
- 2 Years – Experience in Oracle ERP Cloud
- 2 Years – Experience managing projects
- Preferred Qualifications:
- 4 Years – Experience in Oracle ERP Cloud
- 2 Years – Experience managing projects
- Bachelor’s Degree in Computer Science or Engineering, related field, or equivalent work experience
- Master’s Degree in Computer Science or Engineering, or related field or equivalent work experience
- *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.