ServiceNow Administrator Developer - WFH / C2C Accepted

• Support the business in scoping and implementing technical solutions which may involve multiple ServiceNow product lines and potential integrations with other applications and systems
• Design technical solutions aligned to the business requirements and ServiceNow best practices focusing on low code or no code where possible
• Identify and document customer requirements, transition into solutions, and communicate to clients to achieve requirement sign off by customer and or business
• Translate signed off requirements into stories, estimate effort, monitor overall work product and own delivery and quality of development
• Perform necessary sprint or story demos, deliver required development artifacts, documentation and perform knowledge transfer to customer resources if / when requested
• Provide mentorship and guidance to client resources with respect to design standards and best practices within the ServiceNow ecosystem
• Record all time worked accurately and keep calendar up to date with scheduled activities
• Other duties as assigned by client or internal leadership

• ServiceNow Certified System Administrator (CSA) – current (must or similar experience)
• ServiceNow Certified Application Developer (CAD) – current (nice to have)
• 5+ years working on the ServiceNow platform and 6+ years of Industry experience

• Proven consulting experience as a key technical resource leading the development and delivery of ServiceNow solutions
• Understanding of the key technologies relevant to the ServiceNow integration including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Experience with scripting in the ServiceNow platform using JS: Business Rules, Script Includes, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
• Experience implementing development work using the Agile/Scrum methodology
• Experience with Asset and Vulnerability Management
• Active listening skills, takes ownership of contributing input to the conversation while demonstrating strong communication skills in written, interpersonal, and presentational situations
• Demonstrated ability to influence, consult and recommend using pros, cons and risks while discussing business processes and/or technical problems and relay in plain English and not just IT jargon
• Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
• Proven team player
• Ownership, accountability, and attention to detail
• Maturity, professionalism, and judgment
• Ability to excel with minimum supervision
• Commitment to customer satisfaction
• Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.

• ServiceNow Microcertification – IntegrationHub
• ServiceNow Microcertification – CMDB Fundamentals
• ServiceNow Microcertification – Flow Designer
• Degree or equivalent, preferably in Computer Science or Information Technology
• ITIL v4 Managing Professional Designation
• Experience in one of the following product lines: ITOM, Hardware Asset Management, IntegrationHub, or Identity and Access Management

• Position Company: Data Management Group
• Position Name: ServiceNow Admin / Developer

• Position Location: Remote (US Only)
• Position Travel: None
• Position FLSA Status: Non-Exempt (Hourly)
• Position Type: 1099 (contract), C2C Acceptable Corp2Corp
• Position Scheduled: 40 hours / week
• Position Duration: 6-month contract, potential for extension

Data Management Group