Company DescriptionMAKE GREAT PIZZA — AND MORE — POSSIBLEBe a part of the world's #1 Pizza company and watch your career grow!Job DescriptionThe supervisor oversees a team of drivers [Class A and B] delivering to Domino’s Pizza stores. The supervisor is responsible for scheduling drivers, routing trucks, reviewing trip sheets for accuracy and ensuring compliance with DOT regulations, state, local laws, and company policies and programs. Effectively and efficiently handle customer complaints and concerns. Train new drivers in job duties, safely, and complete Job Safety Observations (JSO). The supervisor must be comfortable working in a diverse, fast paced environment.Salary: $82K - $95KShift: 6 pm - 3 am - Flexibility to work weekends. On call as neededRESPONSIBILITIES AND DUTIESLeadership:
Recruit, interview, select, and mentor new and tenured drivers
Support driver engagement initiatives
Monitor drivers performance and hold accountable when performance is below expectations, using coaching and/or progressive discipline, as needed
Complete driver’s annual performance reviews
Review driver’s lytx and logs and coach according to company
Collaborate in drivers onboarding and training
Ensure safe work environment in compliance with FMCSA, OSHA, company standards, local, state, and federal requirements
Effectively communicate day-to-day with drivers, departments and vendors
Create positive environment, morale and respect among team members
Attend and participate in classroom or virtual Leadership & Development trainings
Coordinate safety/team/quarterly meetings
Reporting/Budget:
Prepare and assist with Transportation generated reports
Monitor budget and fuel cards to ensure funds are maximized
Participate in the development of budgets
Routing, Scheduling, Hours of Service, and Maintenance:
Weekly schedule driver routes and re-routing as necessary to ensure route coverage
Conduct route analysis and recommend saving opportunities to Manager
Monitor driver hours of service via onboard system
Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)
Maintain and monitor food safety standards in compliance with company and franchisee requirements
Perform payroll duties when necessary and review driver payroll for accuracy
Monitor mis-deliveries, and make recommendations to Manager on avoidance strategies
Maintain driver qualification file
Schedule truck maintenance and maintain fleet image
Conduct accident investigations
Coordinate deliveries and backhauls activities
Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed in a timely manner
Perform other duties as assigned by leadership
As needed, if qualified, drive company vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard
Customer Relations:
Answer Slice of Pie complaints and keep leadership informed of findings
Maintain positive customer relationships
Customer Surveys
Qualifications
High School Diploma, some college hours, 2-year degree preferred
2-3 years of documented supervisory experience
2-3 years route scheduling experience
Knowledge of Department of Transportation, FMSCA rules and regulations
MS Office, SAP, Transportation Management Systems (TMS), computers, and scanner equipment/software
Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
Results-oriented with strong organizational, decision making and people skills
Successfully pass a background check every third year on your anniversary date
Commercial Driver’s License Class A, a plus
PHYSICAL REQUIREMENTS
Ability to stand and/or walk for extended periods of time, climb stairs, and lift to 25 lbs. frequently and 50 lbs. on occasion
Ability to bend, twist, reach, push, and pull throughout the shift
Ability to work in extreme temperatures (non-airconditioned warehouse), both indoors and outdoors, including refrigerated conditions [33-38]
Ability to work in environment with exposure to loud machinery
Must be able to work around yeast and flour
Additional InformationDomino's offers:
Competitive wages
Paid Holidays and Vacation
Positive work environment
Benefits on the first day of employment!
401k matching contributions
15% off the purchase price of stock
Company bonus
Referral bonuses
All your information will be kept confidential according to EEO guidelines.At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!Domino's provides salary and benefit information for all job postings in Washington State. This transparency is part of our commitment to fair and equitable compensation practices. All questions or clarifications on the details above should be directed to TAOperations@dominos.com.
