Digital Product Manager, EDUCARE

Boston Scientific

  • Maple Grove, MN
  • $99,100 per year
  • Permanent
  • Full-time
  • 8 days ago
Additional Location(s): US-MA-Marlborough; US-MN-Arden HillsDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.About the role:
At Boston Scientific, we are committed to delivering meaningful value to our customers across every touchpoint, especially in education and training. We are seeking a strategic and experienced EDUCARE Product Manager to lead the global digital education strategy, fueling the performance, integration, and growth of our online learning management system for Health Care Professionals (HCPs).In this role, you will own the end-to-end digital experience strategy for EDUCARE, Boston Scientific's customer-facing education platform. You will partner closely with global stakeholders across marketing, medical education, compliance, and technology teams to define and drive improvements to performance, user experience, engagement, and adoption. You will play a critical role in aligning digital education with omnichannel strategies and ensuring EDUCARE delivers best-in-class value to our customers.This role reports to the Senior Group Manager of Digital Experience and serves as the key liaison between the business and the IT Platform Delivery team, translating business needs into actionable digital initiatives and enhancements.Work mode:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.Visa sponsorship:
Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.Your responsibilities will include:
  • Own and drive an outcome-based strategic plan for Boston Scientific's global EDUCARE experience in collaboration with business unit and regional partners, UX, marketing, customer experience, medical education, compliance, and the EDUCARE product owner
  • Translate business requirements into a product roadmap aligned with medical education goals and platform capabilities, working closely with the EDUCARE Product Owner to support feature prioritization and delivery
  • Integrate EDUCARE into digital marketing, medical education, and omnichannel programs to create seamless customer experiences
  • Partner with global analytics teams to define measurement frameworks, track performance, and improve ROI
  • Lead EDUCARE's Global Center of Excellence (COE), facilitating knowledge sharing, testing insights, and roadmap alignment across regions and business units
  • Identify opportunities to gather customer feedback and insights through market research and user testing
  • Collaborate with UX/UI teams to continuously improve user experience and interface design
  • Work with content and functional subject matter experts to optimize SEO and GEO strategies for EDUCARE, enhancing organic traffic and visibility in AI-powered search
  • Monitor industry trends and competitor strategies to identify innovation opportunities in digital education, particularly in emerging technologies and AI
  • Evaluate, prioritize, and coordinate scalable platform enhancements in collaboration with technical teams to deliver impactful user experiences
  • Ensure all EDUCARE digital properties function effectively and deliver an exceptional experience to customers
  • Establish governance frameworks for content management, data usage, publishing standards, and platform integrity
  • Lead change management activities to support successful adoption of EDUCARE initiatives, including stakeholder alignment, communications planning, training, and feedback loops
Required qualifications:
  • Bachelor's degree in Business, Marketing, or a related field.
  • Seven or more years of progressive experience in learning management systems (LMS), digital marketing, or website management
  • Minimum of five years of direct experience managing digital platforms or online customer education strategies
  • Experience in or understanding of the medical device industry, specifically in medical education or customer training
  • Strong ability to conceptualize, analyze, and evaluate digital initiatives, with proven success in strategy and execution
  • Advanced knowledge of digital performance tracking tools and ROI measurement frameworks
  • Proven experience working in a matrixed organization with a complex technology stack, including CRM, LMS, CMS, identity management, consent management, taxonomy/tagging, personalization, and analytics tools
  • Demonstrated success leading digital transformation initiatives with an understanding of cross-functional impacts, technical dependencies, and change management requirements
Preferred qualifications:
  • Experience developing or managing global customer education platforms within the healthcare or medical device industry
  • Familiarity with SEO/SEM strategies tailored for educational content and AI-powered platforms
  • Knowledge of governance frameworks related to digital content and data management
  • Strong interpersonal and communication skills, with the ability to influence and collaborate across global teams
Requisition ID: 612468Minimum Salary: $99100Maximum Salary: $188300The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see --will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.#LI-Hybrid

Boston Scientific