Customer Relations Representative - State Farm Agent Team Member

State Farm

  • Philadelphia, PA
  • $50,000-70,000 per year
  • Permanent
  • Full-time
  • 27 days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Customer Relations Representative – Service with a Sales Edge!Are you a people-focused professional who loves providing outstanding customer service? Do you enjoy building relationships while identifying solutions that benefit clients? If so, The Berrouet Agency is looking for you!As a Customer Relations Representative, you’ll play a vital role in supporting our clients while also driving in-book sales through proactive product recommendations. You’ll be the trusted point of contact for customers, ensuring they feel valued while guiding them toward the right insurance solutions.Why Join Us?
  • A Customer-First Focus – Help clients navigate their insurance needs with care and expertise.
  • Service + Sales Growth – Earn while you assist by identifying additional coverage opportunities.
  • Career Development – Training, licensing assistance, and advancement opportunities.
  • Supportive Team Culture – Work in a positive, team-oriented environment where your contributions are appreciated.
  • Competitive Compensation – Base pay plus incentives for in-book sales and retention.
What You’ll Do:
  • Deliver Exceptional Customer Service – Assist clients with policy inquiries, updates, and claims support.
  • Educate & Advise – Conduct needs-based policy reviews to ensure clients have the right coverage.
  • Identify Sales Opportunities – Proactively recommend additional products that align with customer needs.
  • Develop and Maintain Client Relationships – Be the trusted go-to person for insurance solutions.
  • Support Agency Growth – Generate leads and referrals while promoting our services.
What We’re Looking For:
  • Strong Communicator – Confident, clear, and personable in all interactions.
  • Customer-Oriented Mindset – A passion for helping others and ensuring client satisfaction.
  • Sales-Driven Service – Ability to recognize in-book sales opportunities while assisting customers.
  • Detail-Oriented & Organized – Ability to multitask and manage client accounts efficiently.
  • Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll help guide you through the process).
  • Bilingual Candidates Preferred – Expand our ability to serve a diverse client base.
Ready to Elevate Your Career?If you’re excited about combining service excellence with sales growth, we want to hear from you! Apply today and start a rewarding career with The Berrouet Agency where customer care meets sales success.

State Farm