Regional Director Outpatient Services

• Provides leadership to assigned facilities related to overall outpatient clinical programming, administrative processes of budgetary control, and management systems for all outpatient services offered at each facility.
• Leads administration of, oversee planning, development, and implementation of outpatient, organized clinical services programs specific to each assigned facility.
• Provides support and assistance with managed care contracting and credentialing needs to ensure that the program is maximizing referral opportunities as an in-network provider.
• Collaborates with Marketing and Business development teams to design and execute census growth plans
• Ensures each program complies with regulatory and accreditation agencies’ regulations and patients’ rights and regulatory standards.
• As needed, provide clinical supervision on site and act as a resource to staff.
• Collaborates with facility administration to ensure a robust quality assurance program within assigned facilities.
• Evaluates program effectiveness and formulate plans for improvement.
• Collaborates with other regional directors/outpatient leadership in the expansion of and development programming for outpatient specialty programs.
• Develops a continuity of care program model and culture of patient safety to help reduce recidivism in the community.
• Develops expedited admission processes to ensure smooth transition of care for patients and referrals.

• Demonstrates a positive, empathetic, and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognizes that patient safety is a top priority.

• Perform other functions and tasks as assigned.

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicates clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Maintains regular and predictable attendance.

• Master’s degree in counseling, Social Work or Psychology required.
• Experience in Social Services preferred.
• Minimum of 5 years’ experience in driving business results in healthcare operations; preferably behavioral health
• Proven ability to build relationships, lead, manage and drive business results through others.
• Advanced computer skills including Microsoft Office; Word, Excel, and PowerPoint.
• Knowledge of office administration procedures with the ability to operate most standard office equipment.
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Exercises sound judgment in responding to needs of their team, removing obstacles from their path
• Self-motivated with strong organizational skills and superior attention to detail.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
• Capable of working within established policies, procedures and practices prescribed by the organization.
• English sufficient to provide and receive instructions/directions.

• Not applicable.

• Position supports facilities in and can be located in; Forest Knolls, CA; San Rafael, CA; Scott’s Valley, CA; Sebastopol, CA; or Calistoga, CA.
• Position can be based out of one of the above locations in the area, but travel is required to all locations.

Acadia Healthcare