Senior Clinical Content Consultant - Pharmacist

• Creates content in the areas of pregnancy, breast-feeding, reproduction, and women’s health, requiring analysis and synthesis of evidence, including peer-reviewed literature, treatment guidelines, product labeling, and clinical practice experience including collaboration with expert clinical consultants in the field.
• Conducts peer review of content development (e.g., professional drug monographs, projects).
• Maintains external expert consultant relationships to facilitate qualification and synthesis of content and provide expert opinion.
• Collaboratively coordinates surveillance of drugs and therapeutic developments within drug treatments for pregnant or breastfeeding patients for the core pharmacology database updates.
• Participates in reconciliation of content across referential databases and other database maintenance projects.
• Works on a specialty team (eg, Women’s Health pharmacotherapy team) to edit created content for publication.
• Represents WKH-Clinical Solutions in a positive, professional, and customer-focused manner.
• Applies clinical experience and knowledge of statistics, and research principles when evaluating and interpreting scientific literature and other evidence.
• Couples clinical experience with synthesis of evidence to determine appropriate, meaningful inclusion of new information in referential or data-driven clinical decision support databases.
• Assesses and mitigates risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy as well as disease/condition and patient-specific variables.
• Responsible for creating and revising high quality drug information (referential/embedded) consistent with the format and structure of the databases.
• Participates/collaborates in the transformation and/or review of content transformed between referential sources and defined content structures for embedded datasets.
• Submits work for collaborative peer review and responds appropriately to comments and feedback.
• Critically, professionally, and thoroughly reviews the work of others to prompt improvements in clarity, consistency, accuracy, and accessibility to information across the spectrum of healthcare providers.
• Understands the use of the data by customers and factors this awareness into decisions. Identifies and corrects omissions or quality issues in the content.
• Participates in discussions on issues and identifies creative ways to solve problems and/or mitigate risks.
• Assists with development and implementation of content updates with adherence to policies/procedures and best practices for high quality work.
• Clearly articulates WKH policies and processes.
• Achieves productivity by consistently meeting deadlines as defined in the Content Priority Policy and by meeting departmental and individual goals.
• Maintains currency in practice domain as well as industry knowledge via reading, attendance at professional meetings/educational conferences, and other activities.
• Develops and maintains professional relationships.
• Shares information and expertise with colleagues at all levels of the organization. Participates in the process of new product development or enhancements.
• Provides input for product design from a clinical perspective.
• Participates in the design and enhancement of tools used to manage content.
• Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into the database.
• Provides a high level of customer service by offering customer and client support on an as needed basis, as well as responds in a timely and accurate manner to queries regarding content.
• Understands the needs and expectations of the assessment and validation of client problem.
• Ensures quality responses (written and verbal) to customer inquiries.
• Works with other departments and authors to improve data/products and their appeal to selected segments of the market as requested. Produces timely and accurate reports.
• Participates in the collection of data regarding updates (source, nature of update, and timing of response/integration) and reliably maintains data in existing workflow tools.
• Facilitates the documentation and reporting of quality issues per corporate policy.

• 7+ years including clinical practice experience in the areas of women’s health and pregnancy
• A clinical residency mandatory
• Board certification (eg, BCPS) preferred

• Pharmacy License in any U.S. jurisdiction
• Proficient in Microsoft Office 365 suite

• Innovation - Generates new ideas; goes beyond the status quo; recognizes the need for new or modified approaches; brings perspectives and approaches together and combines them in creative ways. Generates suggestions for improving work.
• Analysis - Gathers relevant information systematically; considers a broad range of issues or factors; grasps complexities and perceives relationships among problems or issues; seeks input from others; uses logic in analysis
• Customer Service - Meets/exceeds the expectations and requirements of internal and external customers; gets first-hand customer feedback and uses it to improve products and services; talks and acts with customers in mind.
• Written Communication - Conveys information clearly and effectively through both formal and informal documents (memos, email, letters, status reports, technical papers, etc.); reviews and edits own and others’ work constructively.
• Commitment - Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them
• Product Knowledge – Knows UpToDate-Lexi-Drug products and services; keeps clinical knowledge base current
• Speaking - Speaks clearly and expresses ideas/thoughts well, in groups and in one-on-one conversations
• Listening - Demonstrates active listening and conveys understanding of the comments and questions of others
• Teamwork - Works cooperatively with others to be an integral member of a team, and to energize and unite team members towards common goals. Sees oneself as part of a larger organizational team and promotes coordination and cooperation throughout the organization
• Judgment/ Decision Effectiveness - Considers alternative solutions based on all available information before making timely decisions; synthesizes a variety of factors and thought processes to develop an appropriate course of action. Produces both effective and practical decisions or problem solutions based on a mixture of analysis, wisdom, clinical experience, and judgment and synthesis from literature, clinical practice experience, and collaboration with colleagues (UTD Deputy Editors) and others (Consultants, UTD Authors).
• Efficiency - Allocates one’s own time efficiently; handles multiple demands and competing priorities
• Organization - Organizes individuals, tasks, or resources to accomplish goals and objectives

Wolters Kluwer