Payments Product Manager
MidWestOne Bank
- Iowa City, IA
- Permanent
- Full-time
- In collaboration with senior leaders, develop and maintain the product vision and strategy for payments and associated payment components.
- Develop focused payments vision while considering market and competitive insights, customer needs and internal business priorities.
- Partner with internal and external stakeholders to develop and deliver a market competitive product strategy and solution set which meets or exceeds our customer's requirements.
- Develop a payment roadmap, set KPI’s and lead execution to drive growth and profitability.
- Utilizes research, survey information and business intelligence to assist in developing strategies to ensure profitable, first-class client experiences.
- With specific focus on debit, manage and grow debit adoption, utilization and interchange income while balancing CX and Fraud.
- Work closely with cross-functional teams and customer representatives to define product requirements and create plans to communicate ideas and ensure timely delivery of solutions.
- Understand the company’s payment features at a deep level and interact with other technical experts to lead the strategy for payments.
- Serve as liaison between business side and technical side of the organization.
- Coordinate strategies and initiatives with marketing, sales, and development teams
- Optimize the current payment infrastructure to improve the performance of existing payment methods.
- Own payment metrics and derive actionable customer insights on how to improve conversion and customer experience.
- Stay on top of technological and regulatory trends related to payments, and collaborate effectively with cross-functional partners (such as Risk, Legal, Finance, Operations, Compliance)
- Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
- Career development and continuous learning opportunities
- Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
- 100% vested 401(k) Retirement Plan with company match
- Medical, Dental, and Vision insurance
- Flex spending plan & Health savings accounts with employer contribution
- Student Loan Debt Reduction Program & Tuition Assistance Plan
- Employee Stock Ownership Plan
- Employer provided group life insurance with option to purchase additional life insurance for you and your family members
- Employer provided long term and short term disability insurance
- Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
- Wellness Program
- Free banking services and other financial services discounts
- Take Your Dog to Work Day in June
- Employee Rally Day- a day of celebration and recognition!
- Bachelor’s degree or equivalent combination of post high school education and related work experience
- In addition to education in the field of business or related field, prefer 5-10 years of experience in a payment-centric leadership role.
- Banking or financial experience is preferred.
- Possess a strong understanding of payment flows and payment acceptance with 3-5 years proven experience in a similar Payment Product Manager role. Accredited Automated Clearing House Professional (AAP) and/or Accredited Payments Risk Professional (APRP) designation preferred.