Technical Coordinator - Nonconforming Material (Indianapolis, IN)

Quest Global

  • Indianapolis, IN
  • Permanent
  • Full-time
  • 1 month ago
Job DescriptionQuest Global is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:Essential Job Functions:
QuEST Global Services (Engineering) seeks candidates for the role of Technical Coordinator - Nonconforming Material who are adept at accurately processing multiple engineering data sets through a series of evaluation steps that are performed by others to ensure part/process quality are achieved and sustained. This service is provide to our customer, a major Aero-engine/Aerospace OEM. This role offers opportunities for developing your skills, knowledge and experience in this exciting industry. This full time opening is based in Indianapolis, IN. US Citizenship/US Person status is required. Details follow.You will be responsible/accountable to perform the following technical activities:
  • Receive and review concession (non-conformance) requests from originator
  • Obtain clarification from originator to ensure completeness of concession submission
  • Collate inputs for those performing concession's Design Assessment
  • Ensure concession submission adheres to the Design Assessment requirements; initiation of the concession via SAP
  • Submit concession to Design team for their assessment
  • Monitor/Expedite workflow by interacting with respective stakeholders and ensuring concession requests are processed in a timely manner
  • Track and report the concession's status/ progress through final closure
  • Return the completed concessions (disposition) to originator and copy stakeholders
  • Store all records
Secondary Job Functions:
  • Support QuEST Project Leader's in their management of your daily work
  • Generate improvement ideas for our customers
  • Continuously improve our business and services
  • Learn and develop your skills
Specialized Knowledge / Skills
  • Interpreting technical information (descriptions, measurements, codes) and correcting whenever/wherever required
  • Capturing engineering activities via an e-MRP system (SAP). Prior experience processing non-conforming material evaluations in a regulated environment (noteworthy).
  • Monitoring work progress of multiple items through extended workflows to schedule
  • Identifying/Resolving/Escalating issues impacting schedule or violating requirements
  • Documenting and recording technical information
  • Interacting w/ Suppliers, Buyers, Engineers
  • Verifying export markings and procedures
  • Familiarity with Aero-Engine (gas turbine, turbomachinery) component terminology/function
  • Proficiency using MS Office suite tools including Email
Education, Training, and Experience
  • AS degree in a technical field and 2+ years relevant experience
  • Non-Degreed or non-Technical degreed candidates w/ 5+ years of relevant experience
  • Technical Certifications (notable)
Personal Work Attributes
  • Self-motivated, disciplined, and organized
  • High attention to detail
  • Ability to focus on semi-repetitive tasks
  • Maintain Integrity & Ethics in all situations
  • Superior Customer interaction
  • Ability to work in collaborative team, as well as a self-directed, fast-paced environment
  • Excellent verbal and written technical communication skills
Physical Requirements & Work Environment:
  • Office and Shop Floor Environments - including the movement and tear down of parts
  • Service oriented: must be able to meet multiple commitments for QuEST's customers
  • Common activities include sitting, walking and standing
  • Can include substantial amounts of computer work
  • Heavily Regulated Industry with strict adherence to procedures
  • Flexibility to meet business deadlines by staying late, arriving early, OT
  • Ability to use personal transportation (work, customer, other)
  • Potential office/home hybrid work scenarios
  • Due to the nature of the work and data access, all candidates must hold “U.S. Citizen” or “US Person” status
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Location: Indianapolis, IN
Shift: 1st, M-F
Travel: 0 - 5% (short duration; local to customer)
Compensation Type: Salary; Exempt with paid OT potential
Status: Full-Time (w/ benefits)
Reports to: Team Leader / Project Manager
Contact:QuEST Global is An Equal Opportunity/Affirmative Action Employer.
EOE/AA
(Rev: 03Dec2021)Total Years of Exp0 - 1Experience LevelEntry Level

Quest Global