Lilac Health Birth and Wellness Center in beautiful Savannah, Georgia is hiring a front desk in a part-time position.Founded in 1987, this midwifery practice and birth center is in Savannah, Georgia, which encompasses the largest historic district in the United States and borders the Atlantic Ocean.Schedule:Hours of operation: Monday – Friday 8:30 am - 5:00pmPart-time positionSalary: $21/ hr (20-25 hours per week)Benefits: There are no benefits for this part-time positionEssential Job Requirements:The position involves serving as the primary administrative intermediary among clinical staff, the office manager , and clients. Proficiency in multitasking is crucial for maintaining the seamless operation of the front office, reception area, lab, and exam rooms. Exceptional verbal and written communication skills are required to effectively perform assigned duties. The role involves providing high-quality client care by supporting the professional staff and aligning job performance with the mission of Savannah Birth Center.General Job Descriptions:Will provide the client with individual attention to complete the tasks of registration, acquire insurance information, facilitate lab visits, schedule appointments, and share information about the birth center. Ensure the birth center is an environment conducive to presenting a positive, professional yet personal experience for the clients throughout their visit to the center.Job Responsibilities and Duties Telephone:1. All phone conversations are handled in a courteous and friendly manner.2. See that all messages are recorded accurately, calls are screened as requested and see that staff are informed of messages in a timely manner.3. Give client information for questions related to her careRegistration and check out of clients1. Register all new clients according to practice procedure.2. Inquire about any changes of address, phone number, insurance, or Medicaid status of each client.3. Responsible for the development and maintenance of all forms needed for the registration process.4. Arrange and collect invoice payments and create payment plans as needed.Medical Records1. Manage and maintain medical records, keep records filed properly in EHR and all forms needed for them.2. Keep adequate supply of paper records request/ referrals for midwives to have available on hand.3. Pull records as requested for appointments, labs, referrals, etc.Billing1. Coordinate with the Billing Company and the Director to provide and collect all necessary information for billing purposes.2. Collect insurance information from each client and arrange for a VOB to be completed with the billing company in accordance with practice guidelines.3. Collect all payments and complete payment log and bank deposit according to practice policies4. Refer any problems regarding billing to the Office Manager5. Communicate with the Office Manager to ensure that all necessary information is gathered and reported correctly.6. Complete tasks in a timely manner that are necessary for the billing process to be done accurately and efficiently.Appointments1. Making patient appointments according to midwives' schedule.2. Report follow-up on all no-shows daily, enter these into the patient’s EHR and update as a cause. Inform Director of no shows.Additional responsibilities1. Maintain strict confidentiality in and out of office in accordance with HIPPA regulations.2. Adhere to Bloodborne Pathogens Standard in the execution of tasks at the birth center3. Participants in various department and staff meetings and events as requested4. Work with clinical and administrative staff to ensure that the birth center operates efficiently and professionally.5. Maintains neat and pleasant entry in waiting room areaPowered by JazzHR